Training and Technical Assistance Specialist

The Training and Technical Assistance Specialist is responsible for the implementing and coordinating professional development throughout the agency, with the support of the Workforce Development team. The Training and Technical Assistance Specialist will design and deliver required and bespoke trainings delivered through a variety of learning platforms (in-person, asynchronous, and/or hybrid). The Training and Technical Assistance Specialist will work collaboratively with the Director of Workforce Development to ensure agency professional development needs are met.


Responsibilities/Duties/Functions/Tasks

Working with the Director of Workforce Development, the Training and Technical Assistance Specialist will:

• Conduct, develop, and organize trainings related to early childhood development, including, but not limited to, childcare licensing rules and regulations, Head Start Program Performance Standards, best practices in early education; active supervision; and documentation and assessment.
• Assist in the planning, organizing, and/or development of trainings requested throughout the agency.
• Support implementation and documentation of agency-wide onboarding and orientation for new hires.
• Support those in our Pathways program, a continuing education program, through mentorship, being present, and building rapport.
• Evaluate the effectiveness of trainings to ensure quality and consistency.
• Document and track using our internal systems, the Registry, associated training systems, and any additional necessary processes.
• Maintain records of trainers throughout the agency.
• Work collaboratively with other members of the Workforce Development team to maintain our Learning Management System.
• Maintain obtain certifications necessary for identified trainings.
• Perform other duties as assigned to meet organizational needs.

Accountability and Performance Requirement

In the performance of respective tasks and duties, all employees are expected to conform to the following:

• All staff members are accountable for knowing and performing the responsibilities associated with their individual position in an efficient and effective manner, understanding that each of us plays an integral role in the success of our mission. All staff will support the agency mission, vision and strategic directions and support administrative decisions. This is demonstrated by maintaining a positive work environment by behaving and communicating in an appropriate manner with children, families, coworkers, supervisors and the public while achieving performance expectations.

• Bachelor's degree in Early Childhood Education, Social Work, Adult Education or related field required.
• A minimum of 3 years prior experience as an early childhood professional.
• Currently, or willing to become, a registered trainer within the Registry.
• Knowledge of concepts of adult learning and best practices as they related to providing training and technical assistance to adult learners.
• Knowledge of childcare licensing rules and regulations, Head Start Performance Standards, and early childhood best practices.
• Excellent customer service skills, organizational skills, facilitation, and oral/written communication skills.
• Must have intermediate knowledge of Microsoft Suite including Word, Excel and PowerPoint.
• Must have personal vehicle, valid driver's license, and liability insurance of $100,000/$300,000 on first day of employment.
• Must be willing to have a physical exam and a tuberculosis skin test at the time of hire.
• Requires accessibility to attend meetings, activities and events outside normal working hours.

Special Position Requirements

None

Preferences

None

Work Requirements

• Strong oral and written communication skills.
• Effective time management skills.
• Ability to work effectively with a diverse population and low-income individuals.
• Ability to work independently while meeting deadlines and maintaining a schedule.
• Ability to write clear, professional reports.

Safety and Health

Next Door is committed to providing a safe work environment and to foster the well-being and health of its employees. An essential part of all employees' job is the development of safe working practices and the observance of safety rules, including:

• Following safety warnings and directions at all times.
• Using personal safety devices when required.
• Reporting any unsafe conditions to their supervisor.
• Following process for reporting suspected child abuse and neglect.
• Reporting unsupervised children, after ensuring child's safety.
• Implement active supervision practices at all times, including transitions.
• Ensure knowledge of each assigned child's location at all times.

Physical Demands

• Primarily active work; occasionally lifting up, holding or moving up to 50 lbs.

Physical Activity

• Bending, stooping, kneeling, sitting on the floor, walking/transporting, handling, reaching, climbing, balancing, talking and speaking clearly, hearing conversation level, smelling, and seeing.

Work Environment

• Mainly office or training room setting and travel to various sites for trainings/meetings.

Personal/Physiological

• Ability to make frequent, significant decisions to understand and react to the development process of children and adults.
• Ability to respond quickly and competently to an emergency or crisis situation in order to keep children safe.