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Global ITSM Operations & Service Resiliency Leader

Vanguard

Vanguard is seeking a Senior Manager, ITSM Operations & Service Resiliency in Charlotte, NC. In this role, you will oversee major incident response, problem management, and change enablement to ensure our systems remain stable and reliable. The ideal candidate will have significant leadership experience and a strong background in IT service management, technology operations, and a proven ability to manage high-pressure situations. Additionally, familiarity with ITSM frameworks and tools like ServiceNow is essential. #J-18808-Ljbffr Vanguard

Vacancy posted 1 day ago
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