PATIENT REPRESENTATIVE

Patient Representative - Medical Office

Be a part of an organization that is dedicated to health equity for all. As a Federally Qualified Health Center, our mission at Eastern Iowa Health Center (EIHC) is to provide exceptional and accessible health care services throughout our community. We are a collaborative team dedicated to the wellness and the excellence of care regardless of the patient's ability to pay. EIHC believes in non-judgmental and equal care for all members of our diverse community. Our staff values compassion as a guiding force. EIHC promotes health equity for all and believes health care is a right, not a privilege. You will thrive in a collaborative environment where you take ethical action and ownership to solve problems and lead positive outcomes. Do you want to be part of a larger purpose of an evolving, high-performance culture that empowers you to make a difference? EIHC is seeking a full-time Patient Representative dedicated to serving the needs of our community.

Schedule: Monday through Friday with variable hours 7:30 AM TO 7 PM.

Compensation: $17.68 to $29.64 hourly depending on experience.

Essential Duties And Responsibilities

• Greet patients in a welcoming manner, collect patient data, and provide direction.
• Maintain up-to-date HIPAA knowledge and ensure compliance of HIPAA and safety guidelines.
• Comply with all safety and health rules and regulations applicable to the role and responsibilities.
• Other duties as assigned.

EMR

• Athena

Amazing Benefits

• 4 Weeks of Paid Time Off
• 9 Paid Holidays
• 2 Floating Holidays
• Health Insurance - Plan options start at $1.00 per pay period
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts - Medical and Dependent Care
• Health Savings Account
• 100% employer paid Basic Life and Long-term Disability Insurance
• Volunteer Life Insurance
• Short-Term Disability Insurance
• 401(K) (4% Employer Match and 100% Vested on Day 1)
• Employee Clothing Allowance
• Employee Assistance Program
• Gym Membership Discount to the Midwest Athletic Club
• Parental Leave

Required Qualifications

• High school diploma or equivalency.
• Basic computer skills required.
• Healthcare experience preferred.

Eastern Iowa Health Center is an equal opportunity employer and makes decisions related to compensation and all terms, conditions, or privileges of employment on the basis of merit. Company policy prohibits unlawful discrimination based on race, color, creed, sex, pregnancy (including childbirth and related conditions), religion, marital status, age, national origin, disability, medical condition, genetic information, gender identity, sexual orientation, military status, or any other consideration made unlawful by federal, state, or local laws.