Facilities Maintenance Manager

Facilities Maintenance Manager

Position Overview

Hiring Company - Ragged Mountain Resort LLC

Location - Danbury, NH

Reports To - General Manager

Department - Facilities & Operations

Status - Full-Time, Year-Round with Benefits

The Facilities Maintenance Manager is responsible for the comprehensive maintenance of the resort's physical assets, including all buildings, equipment, and tools. This leadership role involves supervising maintenance and custodial staff, coordinating parking operations, and ensuring the long-term integrity of resort infrastructure through proactive planning and rigorous compliance.

Core Responsibilities

Staff Leadership & Supervision

• Supervise and coordinate the activities of maintenance workers, custodial services, and parking attendants.
• Directly supervise 2 supervisors and indirectly manage a staff of approximately 15 employees.
• Responsible for hiring and scheduling personnel for building maintenance and custodial services.

Operational Maintenance & Safety

• Plan, organize, and oversee staff in the repair and maintenance of resort buildings and lodges.
• Develop and enforce scheduled preventative maintenance procedures to minimize downtime and preserve asset value.
• Ensure rigorous documentation of completed maintenance and repair work for ongoing and proposed projects.
• Maintain safety standards in accordance with OSHA and NHDES regulations.
• Manage outdoor safety including snow removal and salting of walkways and entrances.

Asset & Project Management

• Oversee remodeling and renovation projects for building structures.
• Evaluate new equipment for durability and value; recommend replacements to leadership when necessary.
• Obtain cost estimates and manage inventory for parts, supplies, and equipment repairs.
• Coordinate with other departments to prioritize maintenance requests.
• Assist in the preparation of the annual departmental budget.

Compliance & Specialized Facilities

• Manage service contracts for critical systems including waste removal, plumbing, HVAC, and fire suppression (NFPA 25 compliance).
• Monitor and document weekly fuel and propane levels.
• Maintain a comprehensive safety program, including conducting regular workplace safety audits, providing safety training to staff, and ensuring full compliance with OSHA recordkeeping requirements.

Qualifications

• Experience: At least 5 years of responsible experience in facilities maintenance involving building and grounds repair, with proven supervisory experience.
• Education: High school diploma, GED, or equivalent.
• Skills:
  • Proficient in management principles and optimum resource utilization.
  • Working knowledge of occupational hazards and safety precautions for building operations.
  • Digital literacy in Microsoft Word, Excel, and email.
• Physical Requirements: Ability to lift at least 50 lbs and work in varying weather conditions.
• Credentials: Valid Driver's License; OSHA-10 certification is a plus.

Working Conditions

At Ragged Mountain we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the recreation field, this position requires a flexible schedule, working holidays, weekends and long hours as necessary.