Business Support Specialist

DUTIES Greets customers Answers phone calls Cleans office kitchen Orders office supplies Maintains building repairments and keeps a record Arranges shipments Makes cheque/check deposits daily, as necessary Created PORs and POs Creates and Maintains clients’ profiles (within 48 hours) Creates Work Orders and Deposit Invoices (within 48 hours) Updates and Maintains Backlogs (within 48 hours) Creates label sales invoices and arranges shipment to customers Acts as liaison between clients, sales, operations, and accounting May keep clients updated on project status or email reports to clients Enters/reconciles invoicing from the operations database to the accounting database Under the guidance of the Operations Manager, issues new client/project numbers before work is started on a new project. Assists with Sales and Marketing activities Performs client credit checks and recommends payment terms Running day-to-day activities assigned by the operations manager Client Support Assist in the collection of outstanding accounts and receiving of deposits Works with 3rd party contractors/subcontractors (POs etc.) Assist in inspection scheduling or booking travel arrangements Switchboard relief General scanning and filing work Other duties as assigned by their manager from time to time QUALIFICATIONS The successful candidate will: 2+ years experience as a Receptionist or Administrative Assistant in a fast-paced office environment Knowledge of administrative and clerical procedures Knowledge of computers and relevant software applications (Microsoft Office) Exceptional customer service skills and professional phone manner Keyboard skills and ability to work with a switchboard Office Administrative Assistant Training/Certificate an asset Ability to function as a team player Key Technical Competence Possess good communication and organizational skills Able to multi-task with some degree of accuracy and efficiency Understand the departments or areas in which they are assigned and work to improve the process #J-18808-Ljbffr