Chief Operating Officer (COO)
Secure Engage
Chief Operating Officer (COO)
Location: Hybrid or Remote (Secure Engage – Canada/US)
Type: Full Time
About the Role
Secure Engage is a fast-growing, AI-powered platform transforming how organizations manage cybersecurity and compliance across high-risk, high-trust (HRHT) relationships.
As we scale, we're looking for a strategic and execution-focused COO to lead day-to-day operations and help drive growth across product, customer success, and revenue teams.
This is a rare opportunity to work side-by-side with the CEO and leadership team to operationalize vision, scale the business, and deliver measurable outcomes across the organization.
Key Responsibilities
- Design and implement scalable operational systems and processes across sales, delivery, finance, product, and customer success
- Translate strategic goals into executable plans, timelines, KPIs, and team-level accountability
- Partner with the CEO on fundraising, investor relations, and board reporting
- Oversee hiring plans, team structure, and performance management
- Ensure cross-functional alignment, smooth handoffs, and high execution velocity across departments
- Support strategic deals and customer onboarding for enterprise clients
- Own OKR planning, dashboards, and metrics to track growth, engagement, and operational efficiency
Required Skills & Qualifications
- 10+ years of experience in senior operational roles, including 3+ years in a COO or VP Operations role at a SaaS or startup company
- Proven ability to scale processes, teams, and infrastructure in early-to-growth stage companies
- Strong understanding of B2B SaaS metrics, GTM alignment, and financial operations
- Exceptional organizational, leadership, and communication skills
- High comfort with ambiguity, context-switching, and problem-solving in a fast-paced environment
- Experience working directly with founders, investors, and external partners
- Bonus: background in compliance, cybersecurity, legaltech, or AI startups
What We Offer
- Remote-first flexibility with in-person collaboration options
- Competitive compensation and meaningful equity
- Executive leadership role in a category-defining company
- Transparent, collaborative team culture and high ownership environment
- The opportunity to shape the future of regulatory tech and make a global impact
Vacancy posted 4 days ago
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