Low Voltage Technician II

Heartland Technology Group Position Summary This role is a developing technical professional responsible for installing and implementing video surveillance, access control, structured cabling, paging, and other related physical security solutions. This role works closely with the Foreman, Project Manager, and other team members while demonstrating a broad understanding of physical security and cabling systems. In this role team members are expected to perform work with greater independence, maintain quality standards, actively support the development of less experienced team members, and provide a positive customer experience. Roles and Responsibilities / Essential Functions Install, configure, and support the implementation of video surveillance, access control, structured cabling, and related physical security systems. Execute assigned work with increased independence and limited supervision. Interpret project drawings, specifications, and installation requirements to complete field tasks accurately. Troubleshoot and resolve common field installation and system issues. Coordinate work with the Foreman, Project Manager, customers, and other onsite trades as needed. Maintain quality, safety, and installation standards across assigned work. Assist with testing, commissioning, and validation of installed systems. Support training and mentoring of less experienced technicians and associates. Identify project issues, risks, or scope concerns and elevate them appropriately. Maintain accurate documentation of work completed, time, and materials used. Provide professional service and contribute to a positive customer experience. Frequent travel to customer sites is required; travel may include daily local travel, regional travel, and occasional overnight stays based on project location and business needs. Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves. Competencies Accountability: Acceptance of responsibility. Active Listening: Attends to and understands others’ comments and questions. Adaptability: Fits into a changing working environment. Assertiveness: Acts in a self‑confident manner to facilitate completion of assignments or defend a position. Communication (Oral): Communicates with economy and clarity, engaging in conversations and processing feedback. Conflict Resolution: Deals with others in an antagonistic situation. Customer Oriented: Serves both external and internal clients, focusing on meeting the client’s needs and building trust. Decision Making: Selects effective courses of action while controlling resources and expenditures. Delegating Responsibility: Allocates authority or task responsibility to appropriate people. Honesty / Integrity: Is truthful and credible in the workplace. Problem Solving: Recognizes courses of action to handle problems and applies contingency plans. Relationship Building: Builds effective relationships with customers and co‑workers. Resource Management: Obtains and uses equipment, facilities, materials, and personnel appropriately. Strategic Planning: Develops a vision for the future and creates a culture to achieve long‑range goals. Time Management: Organizes and completes work within given deadlines. Working Under Pressure: Maintains composure when exposed to stress. Required Experience 1–3 years experience with Access Control, Surveillance, and/or Low Voltage Cabling systems and associated hardware/software. Required Skills, Education and/or Certifications High School Diploma. Valid Driver’s License. Computer Skills: Microsoft Office Suite. Basic Knowledge of Computers. Ability to use basic hand tools and power tools. The compensation range for this position is $23.00 per hour to $28.00 per hour, plus eligibility to participate in the employee benefit plan and earn a performance based bonus. The employee benefit plan includes health, dental, vision insurance, company‑paid long‑term disability, paid time off, and 401k package. The base pay offered will take into account the candidate’s job‑related knowledge, skills, education, certifications and experience among other factors as well as internal equity. Equal Opportunity Employer - Including Disabled and Veterans #J-18808-Ljbffr Heartland Technology Group