Water Restoration Project Manager/Estimator

Restoration Project Manager & EstimatorThe Restoration Project Manager & Estimator oversees restoration projects from initial inspection and damage assessment through estimating, project execution, and completion. This role combines project management, field operations, insurance estimating, team leadership, and customer service to ensure projects are completed safely, efficiently, accurately, and profitably. The position requires experience in residential and commercial property restoration involving water, fire, smoke, wind, and other property damage. The individual will prepare mitigation and reconstruction estimates using Xactimate, coordinate field crews, monitor project progress, maintain accurate documentation, and communicate with customers, insurance adjusters, and internal teams.Xactimate experience is mandatory. Candidates must demonstrate hands-on proficiency during the screening process. Applicants without Xactimate experience will not be considered.Key ResponsibilitiesProject Management: Manage restoration projects from initial inspection through completion, including damage assessment, mitigation, drying, demolition, and reconstruction coordination. Develop work plans with crew chiefs and lead technicians and ensure work meets company standards.Estimating and Cost Control: Conduct onsite inspections and prepare, review, and revise accurate mitigation and reconstruction estimates using Xactimate. Evaluate labor, materials, equipment, repairs, and project costs in accordance with applicable IICRC standards, company procedures, and insurance carrier requirements.Documentation and Compliance: Maintain complete project records, including photographs, job notes, signed documents, drying records, labor and equipment usage, materials, and other billable activities. Use required mobile applications and operating systems to document progress and support accurate invoicing and insurance reimbursement.Customer and Insurance Communication: Serve as the primary liaison among customers, insurance companies, adjusters, and internal teams. Provide timely updates on project status, scope changes, estimate revisions, timelines, and next steps while addressing questions and resolving concerns professionally.Team Leadership and Safety: Supervise and support restoration technicians, coordinate with field personnel, promote quality workmanship and accountability, and ensure compliance with job-site safety requirements.Qualifications and RequirementsHigh school diploma or equivalent required; college degree preferred.Required: Hands-on Xactimate experience, including the ability to demonstrate proficiency during candidate screening.Experience in property restoration, insurance restoration, construction estimating, or a related field.Proficiency with tablets, mobile devices, and project documentation software.Strong organizational, communication, and problem-solving skills, with the ability to manage multiple projects, prioritize deadlines, and work independently or collaboratively.Valid driver's license and satisfactory driving record.Availability for assigned on-call rotations, after-hours needs, and emergency response.Preferred CertificationsWRT – Water Damage Restoration TechnicianASD – Applied Structural Drying TechnicianFSRT – Fire & Smoke Restoration TechnicianOCT – Odor Control TechnicianPhysical Demands and Working ConditionsFrequently lift, carry, push, pull, or otherwise move objects weighing up to 70 pounds.Follow job-site safety requirements and use appropriate personal protective equipment.Maintain a flexible schedule as needed for project demands, after-hours availability, emergency response, and on-call responsibilities.Compensation: $65,000.00 - $75,000.00 per year