Quality Control Supervisor

Job Description

Job Description

Description

At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.

Operating Schedules

• 2nd Shift 3:00pm - 11:30pm | Monday - Friday
• 3rd Shift 11:00pm - 7:30am | Monday - Friday 

This supports our 24/7 manufacturing environment.

This role is not just a QC technical role; it’s primarily a people leadership + operational leadership position in a GMP manufacturing environment.

The ideal candidate:

• Has direct supervisory experience managing frontline quality, manufacturing, or lab personnel
• Has experience in regulated manufacturing (strong preference: dietary supplements, pharma, biotech, medical device, or food)
• Can confidently lead a team on off-shift/weekend operations with minimal oversight
• Is comfortable making real-time quality decisions involving: 
  • product holds/releases
  • deviations
  • nonconforming material
  • escalation of production quality issues

RESPONSIBILITIES

Lead and Develop the QC Inspection Team

• Train, mentor, and support Quality Control Inspection personnel to ensure they are confident, capable, and successful in their roles.
• Ensure team members are properly trained on quality procedures, cGMP requirements, safety practices, and chemical hazard awareness before taking on new responsibilities.
• Provide regular coaching, feedback, and performance evaluations to help employees grow and develop their careers.
• Build a strong, high-performing team by attracting, developing, and retaining top talent.

Ensure Product Quality and Compliance

• Oversee inspection activities for incoming materials, in-process production, and finished products to ensure quality standards are consistently met.
• Verify that sampling plans, inspection procedures, and defect classifications are applied correctly and consistently.
• Review and support the handling of nonconforming materials, deviations, and rework activities according to established procedures.
• Maintain compliance with cGMP, FDA, OSHA, and other applicable regulatory requirements.

Support Manufacturing Operations

• Partner closely with Production and other departments to ensure timely quality inspections and efficient product flow.
• Maintain awareness of contamination prevention practices and ensure proper precautions are followed during sampling and inspection activities.
• Support quality inspection activities on the production floor and understand the manufacturing process from raw material receipt through finished product release.
• Ensure inspection, measuring, and testing equipment is properly calibrated, maintained, and suitable for use.

Drive Continuous Improvement

• Lead investigations into quality issues, identify root causes, and implement corrective and preventive actions (CAPAs).
• Identify opportunities to improve processes, systems, and team performance through collaboration across departments.
• Make informed decisions within established guidelines and take action when product quality or compliance is at risk, including stopping a process when necessary.
• Promote a culture of accountability, quality, and continuous improvement.

Stay Current and Lead by Example

• Maintain a strong understanding of Standard Operating Procedures (SOPs), cGMPs, company policies, and regulatory expectations.
• Serve as a subject matter resource for quality processes and help train others on best practices.
• Demonstrate strong attention to detail, ensuring documentation is accurate, complete, and audit-ready.
• Consistently model safe work practices and adherence to company standards.

WHAT YOU NEED

Required: 

• 2–5+ years in regulated manufacturing
  • Strong preference: dietary supplements or pharmaceuticals
• 1–3+ years of people leadership / supervisor experience
• Experience in:
• GMP / cGMP environments
• Inspections / Quality checks
• Investigations / Deviations / CAPA
• Comfortable working weekend overnight shift (3rd shift)
• Strong communication and ability to hold team accountable

WHAT WE OFFER

• Competitive compensation
• 100% company-paid medical, dental, and vision insurance coverage for employees
• Company-paid short- and long-term disability insurance
• Company- paid life insurance
• 401k plan with employer matching contributions up to 4%
• Gym membership reimbursement
• Monthly allowance of Thorne supplements
• Paid time off, volunteer time off and holiday leave
• Training, professional development, and career growth opportunities