Field Service Engineer

Job Description

Job Description

Location: Smyrna, Georgia (training base) with extensive travel throughout the U.S. and Canada
Compensation: $60,000 - $70,000 base + overtime + travel pay + annual bonus
Travel: 60-80% of the time

We are recruiting a Field Service Engineer to support a growing installed base of industrial manufacturing equipment across North America. This position is ideal for a mechanically and electrically inclined professional who enjoys hands-on troubleshooting, travel, customer interaction, and highly automated production equipment. The successful candidate serves as the technical representative in the field, performing installations, commissioning, maintenance, repairs, and troubleshooting at customer facilities.

Responsibilities

• Travel to customer facilities throughout the United States and Canada
• Perform preventative maintenance on industrial equipment
• Troubleshoot electrical, mechanical, and automation-related issues; diagnose faults and identify root causes
• Perform repairs and corrective maintenance activities; provide on-site technical support
• Assist with equipment startups and commissioning; verify performance and operational readiness
• Support customer acceptance testing and ensure installations meet company standards
• Serve as the primary technical representative at customer locations and build strong customer relationships
• Participate in equipment testing and machine trials; document service activities and technical findings

Qualifications

• Degree in Electrical Engineering, Mechatronics, Electromechanical Engineering, or related field preferred; equivalent hands-on industrial experience also considered
• Strong electromechanical troubleshooting skills; experience with industrial machinery or automation systems
• Ability to diagnose both electrical and mechanical issues independently
• Strong customer-facing communication skills
• Ability and willingness to travel 60-80% of the time
• Able to attend initial onboarding and training program in Georgia
• Valid passport or ability to travel throughout Canada and the United States
• Authorized to work in the United States without sponsorship

Preferred

• PLC troubleshooting or programming experience (Allen-Bradley, Siemens, Mitsubishi, or similar)
• Automation, capital equipment, or manufacturing experience
• Packaging, plastics, or processing industry experience
• Equipment commissioning experience
• Bilingual English/Spanish or English/French

Why this role: extensive training, strong earning potential through overtime and travel pay, and a clear path into senior-level service engineering and technical sales.