Coordinator Facilities Operations - Northwest Cary Wellness Center

Description Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well‑being of the communities we serve across North Carolina. Summary The Facilities Operations Coordinator provides assistance with managing daily facility operations for the Wellness Centers. This position functions as the manager of the facility during morning and evening shifts. This position coordinates area directors to manage safety requirements, equipment maintenance, contracts and coordination with vendors. Responsibilities Assists with overseeing the day‑to‑day operations of the Wellness Centers, managing and coordinating contract service vendors, ensuring assigned areas are maintained in a safe, clean, presentable manner, and coordinating with the Facility Operations Director while acting as the on‑site liaison between the area managers and members. Establishes and maintains safety compliance at assigned facilities with regard to state and federal regulations, safety guidelines and requirements; analyzes and resolves quality and customer service issues, identifies trends, recommends improvements; inspects facilities, conducts safety surveys and audits, consults with staff and members for adherence to safety principles and protocols, discusses findings and recommendations with the responsible individuals, prepares a written report of the findings, including recommendations and required corrective actions, and ensures appropriate follow‑up. Develops and updates the facility operational manuals for the Facility Operations department and coordinates and performs training for Wellness Center staff members in regards to safety and compliance. Serves as point person for all complex customer service and administrative issues, interprets and communicates policies/procedures to other parties based on knowledge of the organization and departmental guidelines, routinely provides guidance and direction to lower‑level staff, collaborates with area managers for staff scheduling, makes necessary staff schedule coverage changes as needed, and ensures that classes and events are set up properly and on time. Assists with fitness software management (CSI) database to ensure accuracy and compliance, responsible for executing regular software updates and training area managers and staff on new enhancements and features of CSI. Assists with development, preparation and management of facility operations budget and capital equipment replacement budget, identifies opportunities for controlling expenses, collaborates with Facility Operations Director to implement related strategies, and completes all necessary documentation in a timely manner. Education Requirements Bachelor's degree in appropriate discipline or equivalent combination of education and experience. Licensure/Certification Requirements Certified Pool Operator certification within 6 months of hire American Red Cross Lifeguard Certification within 6 months of hire Professional Experience Requirements If a Bachelor's degree, no experience required. If Associate's degree, one year of customer service experience required. If high school diploma/GED, five years of customer service experience required. Job Details Legal Employer: STATE Entity: Shared Services Organization Unit: Northwest Cary Wellness Center Work Type: Full Time Standard Hours Per Week: 40.00 Salary Range: $18.84 - $26.77 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Onsite Work Schedule: Variable Location of Job: US:NC:Cary Exempt From Overtime: Exempt: No This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health. Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email View email address on click.appcast.io if you need a reasonable accommodation to search and/or to apply for a career opportunity. #J-18808-Ljbffr Direct Jobs