Spa Manager
Trilogy Spa
Company Description
Trilogy Spa is an award-winning luxury spa located in downtown Manhattan Beach, known for expert team and treatments, a loyal clientele, and delivering an exceptional client experience.
Role Description
This is a part-time, on-site Spa Manager role based in Manhattan Beach, CA. The Spa Manager manages daily spa operations and leads the team on shift, while proactively planning ahead to ensure a consistent, high-quality client experience and efficient flow for both clients and staff.
The role includes driving revenue through retail sales, rebookings, client retention, referrals, reviews, and thoughtful upselling, while maintaining excellent service and spa standards. The Spa Manager anticipates operational needs, manages staff schedules, prepares and organizes payroll information, maintains awareness of operational budgets, and ensures compliance with health and safety standards. Great communication, and positive, proactive, accountable leadership are essential to the role. This is not a back office position, working the floor and at front is part of daily operations.
Qualifications
- Excellent communication, leadership, and organizational skills
- Team-oriented, positive, professional, and accountable
- Warm, friendly, and people-oriented with a natural ability to connect with clients and team members
- Experience in hospitality, retail or service-based management
- Strong understanding of revenue drivers including retail sales, rebooking, retention, and client reviews
- Proven ability to manage day-to-day operations and staff schedules
- Proactive, hands-on leader who enjoys troubleshooting and solving problems
- Able to lead and communicate effectively in a calm, quiet, spa-appropriate environment
- Experience preparing payroll information and maintaining budget awareness
- Social media experience a plus
Location: Manhattan Beach, California
Schedule: part-time, on site
Compensation: competitive and based on experience
To Apply: If you’re interested in being part of our spa team, we’d love to hear from you! Please forward your resume and broef intro with availability to View email address on click.appcast.io.
Vacancy posted 4 days ago
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