Overnight Auditor & Guest Services Specialist

Description The Night Auditor is responsible for overseeing the auditing, posting and balancing of daily financial transactions to support the hotel's continuing effort to deliver outstanding guest service and financial profitability. The Night Auditor position is responsible for consistent, professional, friendly and engaging service in an informative and advantageous manner. Creatively and actively engage guests in an of service manner during their travels with us. This is an overnight position with a shift starting at 11pm and ending at 7am. Job Qualifications Previous 1-2 years customer related experience, preferably in a Marriott property Proficiency in English (verbal and written), second language an asset Computer literate in Microsoft Window applications an asset FOSSE and Marsha. system knowledge a plus Strong interpersonal and problem-solving abilities Highly responsible & reliable Ability to work well under pressure in a fast-paced environment Ability to work cohesively with fellow colleagues as part of a team Ability to focus attention on guest needs, remaining calm and courteous at all times Ability to lift, pull, bend, push moderate weight and stand for 8 hours or more a day. Flexible schedule (Overnight is a must, Weekends & Holidays) Other duties as needed Knowledge of accounting operations to include all aspects, such as, accounts, receivable, payroll, etc. Ability to access and accurately input information into a computer using Excel software and other various software programs. Basic mathematical and calculator skills to prepare mathematical calculations without error. Office machines: operate calculator/10-key by touch, copier, fax, telephone. Must possess the ability to post and balance large amounts of charges efficiently and accurately. Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after employee begins work. Maintain an open line of communication between guests, team members and management Job Functions Post and balance all hotel work for each day. Prepare restaurant audits to breakdown and balance restaurant figures. Handle all computer end of day issues and problems that might occur throughout shift. Reconcile credit card system to daily transaction list from rooms. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Benefits Paid Parental Leave Health Insurance Dental Insurance Vision Insurance Vacation, Sick and Holiday Pay Company Basic Life Insurance Company paid Long term Disability 401k Retirement Plan EOE We are an equal opportunity employer. Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation #J-18808-Ljbffr