Senior Claims Examiner

Senior Claims Examiner

Multi-state commercial insurance carrier is seeking a qualified Senior Claims Examiner for a position based in their Vancouver, WA or Dallas, TX claims office. This will be a hybrid role.

Key Accountabilities/Deliverables:

• Investigate commercial insurance automobile, property damage and general liability claims
• Handle claims from the initial loss report through final disposition.
• Conduct investigation of policy coverage and liability with a detailed analysis of applicable state laws; damage determination for property, commodity and personal injury claims
• Establish a course of action to conclude claims timely and in compliance with state regulatory requirements.
• Analyze exposures and ensure proper reserves established.
• Escalate high exposure claims to management for direction.
• Task assignments to outside vendors are required along with oversight and management of the vendor.
• Communicate with policyholders, agents and underwriting on key claim issues is required.
• Conduct open claim reviews and work cohesively with other departments to deliver superior customer service and claim service to policyholders.
• Travel may be required to attend mediations, trials and training activities.
• Other duties as assigned.

Technical Knowledge and Understanding:

• Working knowledge of Microsoft Word & Excel is required Strong analytical skills are required to effectively and efficiently analyze information
• Excellent verbal and written communication skills to express complex evaluations and resolve claims through a well-planned negotiation strategy
• Customer service skills and a willingness to work in a team-oriented environment are essential
• Data entry skills with a focus on attention to details

Experience:

• 5+ years of experience handling bodily injury claims is required
• Bachelor's degree preferred

The expected pay range for the role is $80,200 - $95,000. The specific offer will depend on an applicant's skills and experiences. The disclosed pay range estimate may also be adjusted for the applicable geographic differential for the location in which the position is filled.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over work authorization sponsorship now or in the future for this position. This includes assistance, or support for an immigration-related employment benefit such as H-1B, O-1, E-3, TN status, CPT, OPT, or STEM OPT.