Junior Consumer Relations Specialist with English

Job Location

BUCHAREST OFFICE

Job Description Ready to shape consumer experiences for some of the world’s most iconic brands? Join P&G and represent leading consumer goods brands! If you’re passionate about communication, problem‑solving, and creating positive consumer experiences, this role is for you! What You’ll Do Engage & Listen: Understand consumer concerns with empathy and professionalism. Resolve Issues: Manage complaints efficiently, collaborating with team leaders for timely solutions. Document & Improve: Keep accurate records and suggest process improvements to enhance the consumer journey. Follow Through: Ensure cases are resolved and consumers stay informed. Learn & Grow: Participate in training sessions and support onboarding of new team members. Benefits Ownership from Day 1: Take responsibility for your role and make an impact immediately. Continuous Development: Access great leaders & capable colleagues, formal training, and global learning platforms. Great Culture: Work in a dynamic, respectful environment that values individual contributions and work‑family balance. Long‑Term Career: We hire for a reliable career path, not just a role. Competitive Pay: 9,200 RON gross/month & prorated (per worked month; plus a 13th salary & additional vacation bonus). Benefits: Private medical & life insurance, accident coverage, meal allowance (40 lei/day), and flexible benefit fund for wellbeing and lifestyle needs. Hybrid Work: Flexible schedule with work‑from‑home options & limited work from abroad options. Extras: Fresh fruits daily, discounted company products, bridge days off, and Employee Assistance Program. Job Qualifications Minimum Bachelor’s Degree. Excellent verbal and written communication skills in English. Passion for consumer care and a genuine desire to help. Team‑oriented mindset with self‑motivation. The above benefits are granted under the conditions of the collective labor agreement applicable, and P&G internal policies. Job Schedule Full time #J-18808-Ljbffr Procter & Gamble