Outside Builder & Designer Account Representative

Job Description

Job Description

At Artisan West Appliance , we specialize in premium kitchen appliance solutions tailored to high-end remodels, custom homes, and the needs of discerning design professionals. As a curated, design-forward showroom, we are more than a retailer-we are a trusted partner to builders, designers, and architects across San Diego and beyond. We operate in a fast-paced, high-growth environment where creativity, collaboration, and excellence are the standard. Our product selection is intentionally curated, and our service model is highly personalized-earning us a reputation as a valued resource in the luxury home space. If you're energized by meaningful client interactions, passionate about residential construction and interior design, and driven to deliver results through tailored solutions, you'll thrive at Artisan West. Elevating the client experience is at the core of everything we do.

We are seeking a dynamic, relationship-driven Outside Builder & Designer Account Representative to join our team and grow our presence within the design and build community.

Key Responsibilities

• Cultivate and manage a portfolio of builders, designers, contractors, and developers, acting as a trusted advisor and brand ambassador for Artisan West Appliance
• Provide strategic product recommendations, education, and luxury appliance solutions tailored to each project's scope and client needs
• Create accurate project bids, pricing proposals, and product packages, collaborating closely with internal and external teams to ensure seamless execution
• Build long-term, self-sustaining relationships within the design trade, leveraging customer insights and ongoing follow-up to support repeat and referral business
• Maintain detailed CRM records, manage pipeline activity, and report on sales performance
• Represent Artisan West at industry events, showroom appointments, and client meetings-becoming a visible and respected resource in the field
• Partner with operations teams to ensure project alignment, order accuracy, and timely communication throughout the sales cycle
• Stay current on industry trends, emerging brands, and category innovations through proactive learning and manufacturer trainings
• Support showroom activities as needed, including participation in events

Key Skills & Attributes

• Exceptional interpersonal and communication skills-both written and verbal-with a strong sense of empathy and professionalism
• Highly organized with the ability to manage multiple accounts and deadlines in a fast-paced environment
• Self-starter with a proactive, solutions-oriented mindset and a collaborative approach to teamwork
• Experience working with (or managing relationships with) designers, architects, contractors, and developers
• Skilled at balancing luxury service with operational detail and follow-through

Qualifications

• 5+ years of successful sales experience, preferably in appliances, building materials, or interior design-related industries
• Trade or bachelor's degree preferred; advanced degree a plus
• Demonstrated track record of meeting or exceeding sales targets while maintaining exceptional client relationships
• Familiarity with CRM systems, quoting tools, and sales tracking applications

Why Join Artisan West Appliance?

• Represent premium, design-forward brands in a beautifully curated showroom
• Be part of a passionate, knowledgeable team dedicated to exceptional client service
• Build lasting relationships with some of the region's top design and building professionals
• Competitive compensation and growth potential within a respected and growing company