Front Desk Office Coordinator

Job Description

Job Description

Are you looking to join a dynamic team in a fast-paced tax office environment? A2Z Business and Tax Service in Rapid City, SD is seeking a Front Desk Office Coordinator to play a crucial role in our office operations. As the first point of contact with our clients, you will be responsible for providing exceptional customer service, managing office logistics, and assisting with administrative tasks. If you are organized, detail-oriented, and thrive in a team-oriented atmosphere, we want to hear from you!

Key Responsibilities:

• Welcome clients and visitors to the tax office in a professional and friendly manner
• Answer incoming calls and direct them to the appropriate person
• Schedule appointments and maintain the office calendar
• Assist with client intake forms and data entry
• Manage office supplies and inventory
• Process and file tax returns

Qualifications:

• Excellent communication and interpersonal skills
• Strong organizational abilities and attention to detail
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Ability to multitask and prioritize in a fast-paced environment
• Previous experience in a customer service or administrative role is a plus

Benefits:

• Employee Discount on services
• Paid Time Off
• Retirement Plan with 3% Match

Hours:

Off Season Hours (April 15th to Jan. 15th)

• M-TH 8:45am – 5pm
• F 8:45am -2pm

Tax Season Hours (Jan. 15th to April 15th)

• Variable 8 hr. Schedule, 40+ hrs. per week
• M-F 7:45 – 8pm
• Saturdays 8:45 -5

If you are looking to grow your career in a tax office setting and be part of a supportive team, A2Z Business and Tax Service is the place for you. Join us in helping clients navigate the complex world of taxes and financial services with confidence and ease.

About Us:

A2Z Business and Tax Service is dedicated to providing personalized tax and financial services to individuals and small businesses in Rapid City, SD. Our team of experienced professionals is committed to delivering accurate and reliable solutions to help our clients achieve their financial goals. We take pride in our responsive and client-focused approach, making sure that every interaction is met with excellence and integrity. At A2Z Business and Tax Service, we are more than just a tax office - we are your partner in success.

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