Product Manager

Product ManagerThe selected individual will serve as the strategic owner of the FinPath online experience, ensuring the platform delivers a seamless, intuitive, and impactful journey for employee participants and employer partners alike. This role is equally focused on managing our ecosystem of third-party technology and service partners, driving alignment, accountability, and continuous improvement across all external relationships. The ideal candidate brings a strong product mindset, exceptional communication skills, and the ability to influence outcomes across both internal teams and external partners.FinPath Online ExperienceOwn the end-to-end FinPath digital product roadmap, translating organizational goals and client needs into a prioritized, actionable plan.Serve as a key decision-maker for all platform features, user flows, and digital content, ensuring every touchpoint reflects FinPath's mission and brand standards.Gather insights from participants, employer partners, and internal stakeholders to define clear product requirements and user stories.Collaborate with UX, design, and engineering teams to deliver intuitive, accessible, and high-quality digital experiences.Monitor platform performance through data and analytics; identify trends, friction points, and opportunities to enhance the member experience.Lead user acceptance testing (UAT) for all releases, ensuring new features meet quality, compliance, and usability standards before launch.Maintain and prioritize the product backlog, working within agile sprint cycles to keep development aligned with strategic priorities.Third-Party Partner ManagementServe as the primary relationship owner for all FinPath third-party technology, data, and service vendors.Support vendor selection processes, including RFP development, due diligence, contract negotiations, and partner onboarding.Establish and monitor SLAs, KPIs, and performance benchmarks for all external partners; proactively manage issues and escalations.As needed, coordinate with Legal, Compliance, and IT Security teams to ensure all partner agreements and integrations meet organizational standards.Oversee partner API integrations and data exchange agreements, partnering with technical teams to ensure reliability, security, and scalability.Conduct regular business reviews with partners to assess performance, explore innovation opportunities, and align on roadmap priorities.Support contract renewal negotiations, amendments, and new statements of work in collaboration with Procurement and Legal.Cross-Functional CollaborationAct as the voice of the FinPath product across the organization, keeping leadership and stakeholders informed on roadmap progress, key decisions, and outcomes.Partner with Marketing, Client Success, Coaching, and Operations to support product launches, drive feature adoption, and develop member-facing communications.Collaborate with IT Security, Compliance and Risk teams to ensure the FinPath platform meets all applicable regulatory requirements.QualificationsBachelor's degree in Business, Information Technology, Digital Marketing, Finance, or a related fieldMinimum 4–6 years of product management experience, preferably in financial services, fintech, employee benefits, or a digital-first environmentDemonstrated experience managing third-party vendor or partner relationships, including contract and SLA managementStrong understanding of agile product development methodologies (Scrum, Kanban); experience as a Product Owner a plusProficiency with product management and analytics tools (e.g., Jira, Confluence, Google Analytics, Tableau, or similar platforms)Proven ability to manage multiple priorities simultaneously while maintaining strong attention to detailAbility to work and communicate effectively with senior and executive-level partners, both internally and externallyExcellent written and verbal communication skills across multiple channelsAbility to travel as needed for partner meetings, client events, or industry conferencesWhat We Offer YouAt HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunity!Benefits you may enjoy working at HUB RPW:Medical, Dental, Vision and Prescription Drug CoverageHealth Plan Reimbursement ProgramHealth Savings Account (HSA)401(k) Savings PlanEmployee Assistance Program (EAP)Comprehensive Wellness ProgramFlexible Spending Accounts (FSAs)Life and Disability PlansLong-Term CareIdentity Theft, Group Legal, Accident, Critical Illness, Pet Insurance and many more!Low-Cost Loan Program and Student Loan ResourcesVacation, Holiday, Sick, and Personal Time OffComprehensive OnboardingContinuing EducationFlexible Work ArrangementsDress for Your Day Dress-CodeEmployee Resource Groups and Voices of HUB Employee Groups:All HUB employees have an opportunity to get personally involved in our efforts to be an inclusive company where everyone is heard, valued, respected and everyone can be their authentic selves. An easy way to get involved is to join one of our Employee Resource Groups (ERGs) or one of the Voices of HUB Employee Groups.Currently we have two ERGs:HUB Women NetworkHUB Black Inclusion NetworkOur Voices of HUB Groups are:Asian Pacific Islander VoicesHispanic VoicesHUB Young Professional Enrichment (HYPE)Indigenous VoicesPride VoicesMilitary Veterans/Military Spouses & Families VoicesEmployees engaged in these groups all have an interest in raising awareness at HUB supporting the three-pronged D&I Strategy:Talent: the attraction, recruitment, and hiring of the best diverse talentCulture: creating a culture of Inclusion and BelongingCommunity: having a diverse lens to the societal impact that we have in communities through volunteerism and philanthropy.