Remote Customer Assurance Lead — QA, Training & Escalations
Ubique Group
Canton, GA
- Remote job
Ubique Group is seeking a Customer Assurance Lead to support the Supervisor by conducting QA and training for Specialists and handling escalated claims. The role focuses on ensuring high-quality customer service, coaching staff, and driving improvements in claims processing and issue resolution. The position is fully remote with a strong emphasis on data-driven decisions, collaboration across departments, and meeting tight deadlines. #J-18808-Ljbffr Ubique Group
Vacancy posted 22 hours ago
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