Human Resources Coordinator

Human Resources Coordinator

The Human Resources Coordinator supports the day-to-day human resources operations of the organization, including employee support and engagement, HR administration, recruitment coordination, and compliance.

This role ensures that HR processes are implemented consistently and in alignment with organizational policies and applicable laws. Working closely with the Director of Operations, the Human Resources Coordinator manages the organization's Professional Employer Organization (PEO) relationship with ADP TotalSource, supports employees and managers, maintains HR systems, and contributes to a positive and inclusive workplace environment.

ESSENTIAL FUNCTIONS/DUTIES:

• Serve as a point of contact for employee and supervisor HR-related questions and concerns
• Support employee relations matters, including documentation, issue resolution, and performance-related conversations, escalating complex or sensitive situations as appropriate
• Participate in meetings related to employee concerns and performance management
• Promote consistent and fair application of organizational policies and practices
• Support employee engagement and recognition efforts
• Assist in coordinating employee engagement activities and initiatives (such as appreciation events, celebrations, and internal programs) that strengthen morale, retention, and overall workplace culture. Additionally, provides staff support to AHA's internal Inclusion, Diversity, Equity, Anti-Racism, Systems-Thinking (IDEAS) committee.
• In collaboration with the Director of Operations, coordinate and support personal and professional development opportunities that contribute to employee growth, skill-building, and long-term success
• Manage HR processes within ADP TotalSource, including onboarding, status changes, and terminations
• Process employee status changes and maintain accurate, confidential personnel records
• Conduct background checks and employment eligibility verification (I-9 compliance)
• Support internal HR audits and compliance-related documentation
• Ensure HR practices are carried out in compliance with federal, state, and local employment laws
• Serve as a liaison between employees and ADP TotalSource for benefits and leave-related questions
• Support open enrollment coordination and related communications
• Track and coordinate required trainings, certifications, and compliance requirements
• Utilize ADP systems to maintain data accuracy and generate reports as needed
• Maintain knowledge of HR trends, regulatory changes, and best practices
• Coordinate full-cycle recruitment activities, including sourcing, screening, interviewing, and onboarding
• Support hiring managers throughout interviews and candidate selection, ensuring a consistent and equitable hiring process
• Coordinate onboarding processes, including required screenings, documentation, and policy acknowledgements, ensuring all employee records and systems are accurately updated
• Support managers in preparing for and orienting new employees, including coordination of role-specific training and early-stage integration
• Provide early-stage employee support to ensure a smooth transition into the organization
• Coordinate offboarding processes, including completion of required documentation and system updates, ensuring return and documentation of company property, and conducting exit interviews as appropriate
• Support internal HR communications, assist with special projects and process improvements, and perform other duties as assigned

Key Qualifications

• At least 3–5 years of progressive Human Resources experience
• Experience supporting employee relations and handling workplace situations with consistency and sound judgement
• Demonstrated ability to build positive working relationships and contribute to a respectful, collaborative workplace environment
• Experience working with Human Resources Information Systems (HRIS) (ADP or PEO experience preferred)
• Experience in a nonprofit or multi-site environment is a plus
• Bachelor's degree in Human Resources, Business Administration, or a related discipline is preferred, but not required

Skills and Competencies:

• Strong knowledge of human resources principles, practices, and applicable employment laws
• Excellent verbal and written communication skills
• Strong interpersonal and conflict resolution skills
• High level of organization and attention to detail
• Ability to manage multiple priorities and meet deadlines
• Ability to handle sensitive information with confidentiality and professionalism
• Proficiency with Google Workspace and HRIS systems (ADP or similar preferred), with overall comfort learning and using new technology

The successful candidate will be:

• Thoughtful and professional in their approach to sensitive situations, exercising strong judgment and integrity
• Someone who remains calm and composed in challenging situations and stays focused on solutions-oriented outcomes
• Able to build positive working relationships across teams while maintaining appropriate professional boundaries
• A clear and effective communicator who can navigate sensitive conversations with professionalism and respect
• Adaptable and responsive to changing needs, with a practical approach to problem-solving and managing multiple priorities
• Someone who is motivated by mission-driven work and values contributing to an organization that serves the community

We encourage applicants who:

• Have lived experience with homelessness or housing insecurity, with insight into both the barriers and opportunities that come from these circumstances.
• Demonstrate a passion for using personal experience to support others and advocate for meaningful change.
• Offer a firsthand understanding of systemic challenges connected to poverty and economic insecurity.

Full Time Employees

Benefits Summary 2026

At AHA, we believe in empowering our team with a comprehensive benefits package that evolves to meet changing needs. The AHA is a dynamic organization committed to making a difference, we offer a diverse array of perks designed to support your personal and professional growth. Here's a sneak peek at what awaits you:

• Generous Time Off
  • 13 full paid holidays and 5 half-day paid holidays (details in personnel policies)
  • Paid Time Off (PTO) accrued every pay period for vacations and personal time
  • 2 floating holidays for your discretionary use
  • Up to 40 sick hours per year, accrued pay period by pay period
  • 3 days of paid bereavement leave for immediate family or close relationships
• Comprehensive Health Coverage
  • Health insurance through Aetna
    • Eligible from the first of the month after 30 days of employment
    • Significant discount on premiums
    • Choice of 4 plan options
  • HSA eligible plan options with a generous company contribution
    • Coverage available for employee, family, and dependents with options that are fully paid by the AHA
    • For full-time employees working at least 30 hours a week
  • Dental insurance via Guardian Dental
  • Vision care from VSP Vision Care
• Financial Security and Planning
  • Life and Accidental Death & Dismemberment (AD&D) insurance
    • Provided by MetLife and paid by AHA
  • Voluntary buy-up option available
  • Long-Term Disability insurance through MetLife
  • 401(k) plan administered by Mutual of America; employer contributions begin after 1 year of service
    • Immediate enrollment option for payroll deferral and rollovers
    • Company base contribution of 3.5% of your base salary after 1 year
    • Company match up to 3.5% of your contributions after 1 year
    • Automatic 1% enrollment if no action taken within 30 days of hire
    • Safe Harbor plan: 3.5% base contribution is immediately vested upon eligibility; no employee deferral required
• Professional Development
  • Opportunities for training, certification, and continuing education
  • Costs covered by AHA for pre-approved programs
  • Tuition reimbursement up to $1,500 per year