Service Manager - Controls
$85k - $120kCyberCoders
Job Description
Job Description
Service Manager - Controls
Service Manager - Controls
Position OverviewThe Service Manager - Controls will oversee the operations of the controls service department, ensuring exceptional service delivery and customer satisfaction. This role involves managing a team of technicians, coordinating service activities, and maintaining the highest standards in building automation and HVAC control systems. Key Responsibilities
- Performing field service, troubleshooting, and system repairs on Delta Controls and other building automation systems.
- Develop and implement service strategies to improve efficiency and customer satisfaction in the controls department.
- Coordinate and schedule service calls, ensuring timely and effective resolution of customer issues.
- Conduct training sessions for technicians to enhance their skills in Delta Controls, BAS, and other relevant technologies.
- Maintain relationships with clients and ensure their needs are met by providing technical support and solutions.
- Monitor service performance metrics and prepare reports for management to identify areas for improvement.
Qualifications
- Bachelor's degree in Engineering, Technology, or a related field preferred.
- Proven experience in a service management role within the HVAC or Building Automation industry.
- Strong knowledge of building automation systems, HVAC controls, Delta Controls, and BAS.
- Ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Technical certifications relevant to HVAC and building automation are a plus.
Benefits
Compensation & Benefits:
Employee Stock Ownership Program
Discretionary Annual Bonus'
Health Insurance
Dental Insurance
Vision Insurance
401k with Discretionary Company Contributions
Paid Time Off (Vacation; Sick Time)
Paid Company Holidays
Paid Parental Leave
Tuition Reimbursement Program
Employee Assistance Program
Gym Reimbursements
Salary
$85000 - $120000 USD per year$45 - $56 per hour
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