Customer Service Specialist

We are currently hiring for onsite Customer Service Representatives at our client in East Hartford! These are temp to hire positons. Various start dates and pay rate depending on experience. Anticipated start date 11/2 Pay Rate: $19.94/hr About the Role We are looking for detail-oriented and positive team members to join us! In this role, you will be part of a busy, fast-paced environment supporting open enrollment transactions. You’ll be responsible for researching, analyzing, and updating consumer information, ensuring everything is processed accurately and on time.

Work Environment

• This position is located onsite in East Hartford, CT.
• The work environment is fast-paced, and the schedule is M-F, 8:30AM-5:00PM.

Please email your resume to View email address on randstadusa.com for next steps!

salary: $19.93 - $19.94 per hour
shift: First
work hours: 8:30 AM - 5 PM
education: High School

Responsibilities

Position Summary

The Application Processor accurately updates, analyzes, and researches consumer data across multiple proprietary database systems. Reporting to a supervisor, you will provide transaction and compliance support by managing high-volume entries, resolving documentation discrepancies, and ensuring zero-error processing. This position operates on-site in East Hartford, CT.

Primary Responsibilities

• Research and update consumer files across database systems.

• Meet daily speed standards to align with strict processing guidelines.

• Maintain a zero-error rate, adhering to Quality Assurance procedures.

• Identify, document, and correct data integrity errors.

• Maintain a reliable schedule and collaborate with team members.

Requirements

• Education : College Degree is highly preferred.

• Experience : Prior experience in Eligibility Determination, Application Processing, or open enrollment programs is a major asset.

• Technical Skills : Must type at least 30 WPM 

• Schedule : Monday – Friday, 8:30 AM – 5:00 PM (occasional overtime required).

• Compliance : Must complete background checks, employment verification, and a drug screen. Valid photo ID is required for site security.

Skills

• Processor
• Data Processor
• Transaction Readiness and Support
• Telephone Etiquette
• Active Listening
• Typing Skills
• Basic Software Skills

Qualifications

• Years of experience: 1 year
• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.