IT Manager

IT & Digital Business Manager We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. In IT and D, you'll be a force for good, whether you're championing cyber security, defining how we harness the power of technology to improve our business, or working with data to guide the innovation of consumer loved products. Working globally across functions, you'll own your projects and process from start to finish, with the influence and visibility to achieve what needs to be done. And if you're willing to bring your ideas to the table, you'll get the support and investment to make them happen. Your potential will never be wasted. You'll get the space and support to take your development to the next level. Every day, there will be opportunities to learn from peers and leaders through working on exciting, varied projects with real impact. And because our work spans so many different businesses, from Research and Product Development to Sales, you'll keep learning exciting new approaches. About the role The IT & Digital Business Manager is responsible for the operational, financial, and organizational management of the Domain/Area IT&D function. This role acts as the right hand person to the Domain/Area CIO, ensuring financial control, workforce planning, vendor governance, performance tracking, and executive reporting are managed with rigor and transparency. The Business Manager ensures the IT&D function itself runs efficiently, sustainably, and professionally as a business unit. Your responsibilities Financial Management & Budget Control Own IT&D financial and value tracking (Run & Continuous improvement/change spend + value extraction). Manage OpEx / CapEx monitoring and forecasting. Support annual budgeting and quarterly reforecasts. Track cost allocation and recharge mechanisms to business units where appropriate. Drive cost optimization initiatives and efficiency programs. Workforce & Capacity Management Oversee IT&D headcount planning (internal + external). Manage contractor and managed service workforce oversight. Coordinate workforce strategy with HR and global IT leadership. Monitor capacity vs. demand in collaboration with SPP lead. Ensure compliance with global vendor agreements. Track vendor performance and SLA adherence working alongside Partner / Vendor Management function. Support contract renewals and procurement processes, in particular for Tier 2 and Tier 3 contracts. Drive vendor consolidation and performance optimization in line with overall technology and procurement strategy. Operational Governance & Controls Maintain governance calendar (LT meetings, reviews, audits). Ensure compliance with internal controls, audit, and cybersecurity standards in collaboration with RMCC lead. Monitor policy adherence across markets. Support risk management reporting. Executive Reporting & Performance Transparency Support preparation of executive dashboards and board-level materials alongside SPP. Support the consolidation of KPIs across Product and Portfolio domains alongside SPP. Ensure consistent reporting across markets. Provide narrative insights, not just metrics. Act as advisor and right hand to the VP IT&D. Coordinate leadership offsites and strategy workshops. Manage internal communication across IT&D teams. Ensure alignment between global and regional leadership. Manages special projects requiring coordination across the domain/geography or sitting outside of specific capability areas. Improve financial and operational processes. Introduce automation and reporting efficiency improvements. Strengthen governance maturity across markets. The experience we're looking for Bachelor’s degree in Business, Finance, IT, or related field MBA or Finance qualification is a plus Experience in IT, Finance, PMO, or business management roles Experience in CPG / FMCG highly preferred Experience working in matrix, multi-market organizations Financial planning & budgeting tools Advanced Excel / reporting tools Understanding of IT cost structures (infra, apps, licenses, vendors) Knowledge of governance frameworks The skills for success Product Development, system development, Project Management, Programme Management, Design Thinking, Process Automisation, IT Service Management, Innovation Processes, Innovation, User Experience Design, Change Analyst, Change Management, Digital Transformation, Value Analysis, Change Management, Adoption, Technology Adoption Lifecycle, Stakeholder Relationship Management, Vendor Management, Outstanding Communication, stakeholder engagement, Digital Strategy, Product Solution Architecture, Cyber Security Strategy, Cyber Security, Data Privacy, Portfolio Management, Data Governance, Product Compliance, Media Analytics, advertising, Consumer Engagement, Market Value, Market Chain, Data Driven Practices, Advanced Analytics, Data Analytics, Governance. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law. #J-18808-Ljbffr