Restaurant Manager

$48,000 - $58,000 plus bonus program, Daytime hours only, Benefits package, paid vacation. Weekend availability is a must. Major Purpose To act as the Operations Manager who supports the mission, vision, and values of First Watch Restaurants through all that he/she does in their role daily. Responsibilities Assist in meeting or exceeding established sales, revenue, and profitability goals; move SLEBITDA positively. Provide efficient and professional service to meet or exceed customer expectations. Assist in the management of all revenues, cash or credit, and company collateral—properly deposited, accounted for, and secured in the company’s operating bank account. Ensure the integrity and operational functionality of all POS and security systems and equipment. Manage all internal and external communications in a timely and effective manner. Guide front‑of‑house and back‑of‑house team members to meet established objectives. Ensure restaurant equipment is in satisfactory working order, maintaining usability and cleanliness. Maintain safe working conditions as required by OSHA and governing bodies. Communicate with management, employees, and customers, providing positive feedback and promoting a positive image and morale. Perform duties and responsibilities of all positions, train and develop other managers and hourly employees. Counsel and coach employees; exercise authority to suspend or discharge employees for serious misconduct per Employee Handbook. Evaluate hourly staff formally with General Manager. Evaluate hourly employees continuously using weekly schedule. Lead a shift effectively, using Daily Shift Card and Red Book. Train staff in proper EOD procedures, including check‑out procedures. Maintain a safe, harassment‑free workplace. Resolve problems quickly and responsibly; use good judgment with disciplinary issues. Complete required paperwork timely. Prepare and post weekly work schedules; ensure proper implementation. Address violations from Health or Steritech Inspections promptly. Safeguard company assets—funds, equipment, facility; take appropriate action as needed. Assist in completing payroll (weekly, mid‑period, EOP) administration properly. Promote First Watch outside the restaurant. Obtain and maintain safe food handler certifications. Handle customer and staff incidents, accidents, injuries, and complaints in a timely, efficient manner through communication with General Manager, Regional Manager, and Home Office. Interview applicants for employment; assist in hiring decisions and include other managers in the process. Ensure compliance with federal, local, and state laws, company policies, and procedures. Authority & Limits The Operations Manager acts within company policy and applicable legislation; however, without approval of the RVP, the Operations Manager may not: Commit the company to any budgeted expenditure exceeding $500, or sign any lease contracts or legal agreements. Dispose of any capital asset. Revise the organizational structure of any department/area. Enter into a relationship with any employee that may adversely affect ability to carry out responsibilities. Requirements A High School Diploma. Completion of the CAFE program. Minimum 3–5 years of experience in a service‑oriented hospitality industry (hotel, resort, restaurant, retail, entertainment venue). Effective oral and written communication skills. Regularly works 50–55 hours per week. Valid driver’s license; drives for company business as required. Regularly works in the kitchen, leading, training, and coaching culinary duties. Regularly works in the dining room, leading, training, and coaching host and service functions. Knowledge of accounting and financial management principles with focus on budgeting and forecasting revenue goals. Human Resources management skills in employee relations, recruiting, retention, and employee recognition. Ability to supervise and lead employees. Ability to work with minimal supervision and determine task priorities. Advanced analytical and problem‑solving skills. Excellent computer skills with emphasis on MS operating systems. Exceptional organizational skills and attention to detail. Strong communication, presentation, and writing skills. Ability to communicate effectively with all levels of management. Ability to work well under pressure in a fast‑paced, dynamic environment. Ability to multitask and prioritize effectively. Ability to effectively manage teams and work as part of a team. Passion for providing excellent service and quality. Physical Requirements Must be able to continuously see, stand, walk, view computer monitors; give and receive oral communication; bend, squat, reach above shoulder level; discern color; occasionally sit, type, and make fine discriminations in sound. Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs. Must be able to do repetitive simple grasping, fine manipulation, pushing and pulling on a frequent basis. Must be able to tolerate temporary exposure to extreme temperatures and temperature changes. Staff & Budgetary Responsibilities The Operations Manager will oversee a staff of up to 40 employees and assist in overseeing revenue operations in excess of one million dollars. This location is owned by Midwest Egg Enterprises. Midwest Egg Enterprises, LLC – Franchise of First Watch. #J-18808-Ljbffr