Strategic Account Manager

Responsibilities Establish and manage high-touch enterprise relationships with a targeted portfolio of strategic leisure agency accounts Negotiate complex agency contracts across Wholesale, Tour Operator, Consolidator, and Cruise channels Manage and implement strategic sales plans and deliver key performance indicators Apply data analysis to measure contract performance and attain revenue and share goals Strategize with Revenue Management and Network Planning to maximize revenue opportunities Collaborate with Marketing to create and implement campaigns engaging agency customers Serve as lead subject matter expert on customers’ businesses, objectives, competitors, and partners Make decisions on competitive activity and suggest strategies to gain competitive advantage Lead enterprise-level Customer 360 relationships involving procurement and C-Suite executives Represent Alaska and Hawaiian Airlines at industry, community marketing, and promotional events, including public speaking and activation Requirements 7 years of experience in outside sales, preferably agency sales, competitive sales environment, or related area Bachelor’s degree, or an additional two years of training/experience in lieu of this degree Must be able to work from the SeaTac, WA or Burlingame, CA office, or reside within a reasonable distance of a West Coast airport served by Alaska Airlines to support business travel requirements Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook Excellent written, verbal and presentation skills Travel 10% or more of the time in support of the role High school diploma or equivalent Minimum age of 18 Must be authorized to work in the U.S. Prior exposure to travel industry data reporting sources such as ARC and PRISM Familiarity with Salesforce CRM Ability to work in an analytically minded, fact-based sales and account management environment Experience structuring and managing corporate and agency agreements using understanding of current travel industry distribution models Strategic thinking, business acumen, and negotiation abilities Ability to work independently or with a small team in a dynamic market Willingness to embody company values and leadership expectations Core Competencies Demonstrates expertise in managing high-touch enterprise relationships and negotiating complex agency contracts while applying data analysis to drive revenue growth. Proficient in strategic sales planning and collaboration with cross-functional teams to enhance customer engagement and competitive positioning. Highest-signal resume keywords Outside Sales Experience Agency Sales Expertise Data Analysis Proficiency Contract Negotiation Skills Salesforce CRM Familiarity ATS Optimization Keywords Hard Skills Data Analysis Contract Negotiation Sales Strategy Development Performance Measurement Account Management Soft Skills Excellent Communication Skills Strategic Thinking Business Acumen Negotiation Abilities Team Collaboration Industry Keywords Leisure Agency Accounts Wholesale Tour Operator Consolidator Cruise Channels Tools & Technologies Microsoft Office Suite Salesforce CRM Travel Industry Data Reporting Sources #J-18808-Ljbffr Jobtailor