Director, Sales Operations (New York)

Yext is the leading global enterprise agentic marketing platform. For over 15 years, the world's most recognized brands in financial services, healthcare, retail, hospitality, and food have relied on us to keep their brand visible, accurate, and ahead of the competition across every search and AI surface that matters.We drive customer value through our technology, competitive intelligence, and agentic capabilities to win in an AI-first world. Our partners count on us for strategic, proactive guidance and capabilities, and that distinction shapes everything we build.Our team takes ownership, challenges each other's thinking, and turns ideas into results without waiting for a playbook. Those who perform at Yext are rewarded with increased scope, opportunities to tackle complex challenges, broader responsibilities, and meaningful development that enables them to grow alongside a company expanding through both product innovation and strategic acquisitions. The market is racing to adapt to AI, and Yext is at the forefront of that shift. Our ambitions are big, our innovation is accelerating, and the opportunity in front of us is enormous. If you want to do the most important work of your career, come join us!The Director of Sales Operations role operates as a trusted advisor to Sales leadership, owning critical cross-functional initiatives, supporting data-driven decision-making, and ensuring alignment across Sales, Marketing, Product, and Partnerships.This position requires a highly strategic operator who can influence without authority, lead complex programs end-to-end, and translate business priorities into scalable execution frameworks.What You’ll DoPlan and help facilitate global Quarterly Business Reviews (QBRs)Coordinate global account planning frameworks, ensuring consistency, rigor, and alignment across regions and leadership.Serve as the liaison between Sales and Marketing, establishing alignment on shared priorities, planning cycles, and go-to-market execution.Drive strategic alignment with Product, ensuring visibility into roadmap priorities, tracking of key product requests, and alignment on enablement and product mix optimizationPartner with Partnerships leadership to define prioritization frameworks and ensure Sales alignment on strategic partner initiatives.Represent Sales in enterprise technology programsArchitect and manage global sales communications strategy, including executive-level updates, all-hands, and regional leadership forums, ensuring clarity, consistency, and alignment.Establish scalable processes for tracking and prioritizing product feedback and requests from Sales leadership.Support critical Sales and Customer Success initiativesProvide strategic input into talent planning by identifying capability gaps, supporting talent mapping, and aligning with performance frameworksWhat You Have: 10+ years experience in n Sales Operations, Revenue Operations, Business Operations, or Strategy roles within high-growth or global organizations.Proven experience operating at a senior level within Sales Operations, Revenue Operations, or Strategy in a global, high-growth environment.Demonstrated ability to lead complex, cross-functional initiatives without direct authority.Strong executive presence with experience supporting senior Sales leadership.Deep analytical and strategic thinking capabilities, with a track record of translating insights into action.Exceptional communication and stakeholder management skills across technical and non-technical audiences.#LI-BC1Pay ranges at Yext are established based on an analysis of salaries for positions with a similar level of accountability and impact in the relevant labor market. Salary levels are expected to change to reflect an employee’s job performance (results and impact) over time. Salaries at the time of hire are typically offered in the lower to middle of the above-referenced range in order to provide the opportunity to reflect performance-based increases over time. In addition to base salaries, employees at Yext are typically eligible for a comprehensive package of benefits including medical, dental and vision benefits; life insurance; short term and long-term disability; 401(k) retirement plan; and vacation and sick leave. Successful candidates may also be eligible for variable pay programs based on performance relative to goals and targets.Annual Base Pay Range$129,600—$263,000 USDYext is an equal opportunity employer committed to building a results-driven, engaging culture where every employee has the opportunity to contribute to the success of the Company, perform at the highest possible level, and grow their skills and capabilities. Yext welcomes employees and applicants of all backgrounds and demographics, and does not engage in discrimination on the basis of any protected characteristic recognized under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. The Company believes a broad variety of life experiences across the Yext team is critical to its mission to help every business in the world be visible everywhere customers search. By seeking out fresh perspectives and fostering a positive interview experience and employee experience, Yext can remain at the forefront of innovation, and better serve its customers. It is Yext’s policy to provide reasonable accommodations to people with disabilities as required by applicable law. If you have a disability that requires an accommodation in completing this application, interviewing, or participating in the employee selection process, please complete this form.Security AlertAll legitimate Yext communications come from @yext.com email addresses. Messages from other domains (for example, @yext.team) are not authorized and are likely fraudulent. If you receive a message that seems suspicious, do not share personal information, click on links, or provide payment. Instead, please report the communication to View email address on apply.placed-app.com.