Customer Success Specialist
$16 - $22 per hourFull-time
NoGigiddy
ABOUT NOGIGIDDY
NoGigiddy is a digital platform built for gig workers, side hustlers, and anyone building an income outside the traditional 9-to-5. We connect our community with real earning opportunities — remote jobs, surveys, gig platforms, and financial tools — all in one place, free to access, no gatekeeping. We built what we wish had existed, and we hire people who actually get it.
THE ROLE
When our users have questions, run into issues, or need a hand — you're the person they count on. As a Customer Success Specialist at NoGigiddy, you'll support our community with fast, helpful, and genuine responses across email, chat, and social. No degree required — just strong communication, patience, and a real desire to help people succeed.
RESPONSIBILITIES
Respond to user inquiries via email, chat, and social media channels in a timely and professional manner
Troubleshoot issues related to offers, account access, and platform navigation
Escalate complex issues to the appropriate team with full context and documentation
Maintain detailed records of user interactions in our support CRM
Identify recurring issues and report patterns to the product team
Contribute to the help center by writing and updating FAQ articles
Deliver consistently high CSAT scores through genuine, solution-focused support
REQUIREMENTS
No degree required
Prior customer support experience preferred but not required — we'll train you
Clear, empathetic written and verbal communication
Patient and calm under pressure — you don't match the energy of an upset user
Organized and able to manage a high volume of tickets without letting things slip
Familiarity with support tools (Zendesk, Intercom, or similar) is a plus
BENEFITS
Hourly pay of $16–$22/hr
Fully remote
Paid training on all systems and product knowledge
Growth path into team lead or operations roles
Access to the full NoGigiddy earning opportunity network
Equal Opportunity Employer. NoGigiddy celebrates diversity and is committed to creating an inclusive environment for all team members.
Vacancy posted 16 days ago
Similar jobs that could be interesting for youBased on the Customer Success Specialist in Austin, TX vacancy
- Spectraguttersystems is looking for a Customer Service Specialist in Austin, Texas. This role requires delivering exceptional customer support and strengthening customer relationships while assisting with inquiries and resolving issues. The ideal candidate should have a...SuggestedWork at office
- Wolters Kluwer N.V. is looking for a Customer Success Manager in Austin, Texas to drive customer adoption and retention for Lippincott Solutions. You will manage a portfolio of National and Mid-Market accounts, ensuring customers realize value from their investments. The...Suggested
- ...Aires, and we are deeply focused on building intuitive, high-impact solutions that make a real difference for our users. Customer Success Specialist at Handoff We’re hiring a Customer Success Specialist with experience in estimation to be the bridge between our AI...SuggestedFull timeFor contractorsRemote workRelocation packageFlexible hours
- ...divh2Enterprise Customer Support Specialist/h2pJoin the team redefining how the world experiences design./ppThanks for stopping by. We know job... ...be co-located and seamlessly integrated with the Sales and Success teams. This will facilitate better coordination and faster...SuggestedWork at officeLocal area3 days per week
Canva
Austin, TX1 day ago - ...business problems. Over 200,000 business customers and millions of individuals across 228... ...The Team As a Senior Premium Support Specialist, you will play a key role in delivering... ...closely with Customer Support, Customer Success, Sales, Product, Engineering and other internal...SuggestedWork at officeLocal areaWork from homeFlexible hours
DeepL
Austin, TX3 days ago - ...Job Title Customer Experience Specialist Position Overview The Customer Experience Specialist serves as a trusted liaison between our customers... ...solutions, and advocate on behalf of the customer. Success in this role requires adaptability, strong problem-...
$70k - $90k
...Marketing & Customer Service Specialist Location: Austin TX Employment Type: 90-Day Contract → Full-Time Experience Level: Mid-Senior Compensation... ...: product walkthroughs, documentation delivery, and success check-ins. Collect and synthesize customer feedback and...Full timeContract workLive inWork at officeVendidit
Austin, TX2 days ago$21 per hour
...opportunity available for a motivated team player to help drive the customer success of our health & wellness consumer products. Be a part of a... .... Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if...Hourly payFull timeSeasonal workRemote work- A local insurance agency is seeking a Customer Relations Representative to enhance client experiences and manage customer inquiries in a supportive environment. You will collaborate with team members to ensure high customer satisfaction and have opportunities for internal...Local areaFlexible hours
- ...AP skills within the world of technology, then Stampli’s Customer Support Specialist could be the role for you! As a Customer Support Specialist... ...all aspects of support, onboarding, training and customer success. This primarily includes working with our customers directly...Work experience placementWork at officeRemote work3 days per week
$16 - $22 per hour
NoGigiddy is looking for a Customer Success Specialist to support users through various communication channels. This fully remote role requires strong communication skills, patience, and a desire to help people succeed. Responsibilities include responding to inquiries,...Remote jobHourly pay- LogicMonitor, based in Austin, TX, is looking for a Customer Marketing Specialist to support customer advocacy efforts. The role requires 4+ years of marketing or customer success experience and strong organizational skills. Key responsibilities include managing customer...
- A leading technology company based in Austin, TX is seeking an individual for their customer success team. This role involves providing professional customer support to key clients across North, Central, and South America. Ideal candidates will demonstrate a customer-centric...Remote job
- ...North America. With over 35 locations nationwide, we support customer success and business growth through innovation and operational... ...growth initiatives. Position Summary: The Customer Service Specialist is responsible for delivering exceptional customer support while...Work at office
$69.62k - $95.76k
LogicMonitor is seeking a Customer Marketing Specialist to execute customer marketing campaigns aimed at driving engagement and product adoption.... ...This hybrid role is pivotal in collaborating with Customer Success and Product Marketing teams to ensure that campaigns align...$40 - $50 per hour
...Staffing has been engaged to conduct a search for a Part-Time Customer Marketing Specialist for a global B2B SaaS client. This is a predominantly... ...other marketing automation tools Collaborate with Customer Success, Product Marketing, Sales, and Account Management Track...Contract workPart timeWork at officeRemote work- ...and publication. Collaboration Partner with Product, PMM, Customer Success, and Support to ensure accuracy and alignment. Collaborate... ...processes. About the role We’re looking for a Customer Education Specialist who loves turning complexity into clarity and teaching...Work at officeLocal areaRemote workFlexible hours
$69.62k - $95.76k
...should too. Our team is dedicated to trust, customer obsession, agility, and striving to be... ...year in a row! As a Customer Marketing Specialist, Expansion Programs & Customer Campaigns... ...will collaborate closely with Customer Success, Demand Generation, Product Marketing,...Permanent employmentFull timeInternshipH1bWork at officeLocal areaWork visa$69.62k - $95.76k
...should too. Our team is dedicated to trust, customer obsession, agility, and striving to be... ...year in a row! As a Customer Marketing Specialist , Advocacy & References, you will play a... ...will collaborate closely with Customer Success, Sales, Product Marketing, and Demand...Permanent employmentFull timeInternshipH1bWork at officeLocal areaWork visa$69.62k - $95.76k
...should too. Our team is dedicated to trust, customer obsession, agility, and striving to be... ...year in a row! As a Customer Marketing Specialist, Expansion Programs & Customer Campaigns... ...will collaborate closely with Customer Success, Demand Generation, Product Marketing,...Permanent employmentFull timeInternshipH1bWork at officeLocal areaWork visa- United Cerebral Palsy of Georgia is seeking a Customer Marketing Specialist to support customer marketing campaigns focused on engagement and revenue... ...based in Austin, and involves collaboration with Customer Success and Product Marketing teams. Ideal candidates will have a...
- ...Customer Success Operations Specialist At Rezdy, we're builders, doers, and difference-makers, driven by a shared mission to reshape the tours, activities, and experiences industry. Alongside our sister brands, Checkfront and Regiondo, we power more than 20,000 businesses...Flexible hours
Rezdy
Austin, TX1 day ago - ...system administrator for the Salesforce environment especially for the Production. Primary point of contact for the Salesforce Customer Success team. Establish, monitor and drive action planning and execution for production org performance and health metrics. Manage the...Work at office
- ...goals - and we need your help to make it happen. ABOUT THIS ROLE Zogo is currently seeking a focused and highly-motivated Customer Success (CX) Account Manager to join our team in Austin, Texas. Zogo has reached over 250+ partnerships because of our fast-paced,...Remote work2 days per week
Zogo, Inc.
Austin, TX1 day ago - ...succeed while delivering exceptional service experiences? We’re looking for motivated individuals to join our growing team as Customer Success Associates. In this role, you’ll build meaningful relationships with clients, provide personalized support, and help customers...Full time
McQuade Organization
Austin, TX3 days ago - Job Overview Zogo is looking for a Customer Success (CX) Account Manager to join our team in Austin, Texas. The role will work closely with financial institution partners to support and cultivate relationships, own the partner lifecycle from start to finish, and ensure...Remote work2 days per week
- ...Innovative Financial Group (IFG), a wholly owned Field Marketing Organization (FMO) and subsidiary of Humana, is looking for Customer Success Agents to join the Reliance Brokerage Customer Success Team working remote. Reliance Brokerage Customer Success Representatives...Bi-weekly payApprenticeshipWork at officeRemote workWork from homeHome officeFlexible hoursShift workNight shift
$70k - $80k
...management, helping enterprises worldwide automate complex billing operations at scale. About the role We are looking for a Customer Success Agent who is passionate about driving customer outcomes, comfortable working with data, and skilled at building long‑term relationships...Work at officeRemote workWork from homeWorldwide- A dynamic fintech company based in Austin, TX is looking for a Customer Success Associate to oversee customer onboarding and ensure high standards of customer support. This role involves guiding customers through their journey with our products, providing ongoing support...
$20 - $24 per hour
Customer Success Representative Be the Voice That Keeps Our Customers Coming Back Why This Role Matters When a new customer signs on with Filtrous, the sale is just the beginning. The real value is built in what happens next: a smooth onboarding, proactive check‑ins,...Hourly payFull timeMonday to FridayWeekend work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Specialist. Be the first to apply!
Related searches
- social service representative Austin, TX
- customer order specialist Austin, TX
- client service officer Austin, TX
- work from home customer service associate Austin, TX
- remote customer service agent Austin, TX
- customer service expert Austin, TX
- customer sales representative Austin, TX
- airport customer service agent Austin, TX
- remote customer service advisor Austin, TX
- lead customer service representative Austin, TX