Employee Relations Specialist

Employee Relations Specialist Location: Tampa, FL. Hybrid Employment Type: Full Time. About the Company: At Checkers & Rally's we're redefining what fast food can look like. From day one, our mission has been simple: deliver bold, crave-worthy food at an unbeatable value, without slowing down. That's why we've built a brand known for iconic menu items, fast service, and experiences that keep guests coming back again and again. From the Big Buford to our award winning Famous Seasoned Fries, our menu eats different! But what really sets us apart? Our people. We believe in creating opportunities. Whether you're starting out or building your career, we provide the training, support, and real pathways to help you grow, lead, and succeed. About the Role: The Employee Relations Specialist is responsible for supporting the administration and execution of employee relations programs and practices within a dynamic QSR corporate environment. This role serves as a frontline resource for employees and managers navigating workplace concerns, conducting or supporting investigations, administering corrective action processes, and ensuring consistent and compliant application of HR policies across the organization. Reporting to the Sr. Vice President of Human Resources, the Employee Relations Specialist plays a critical role in maintaining a fair, respectful, and legally compliant workplace by responding to employee relations matters with professionalism, objectivity, and a strong command of applicable employment law. This individual operates with a service-oriented mindset and a disciplined approach to documentation, confidentiality, and stakeholder communication building trust with employees and managers at all levels while proactively contributing to a positive and high-performing workplace culture. What You'll Do (Core Impact Areas): Employee Relations Case Management Workplace Investigations and Documentation Employee and Manager Advisory Support Policy Administration & Compliance HR Collaboration and Cross-Functional Support ER Reporting, Analytics, and Continuous Improvements What You Bring (Must-haves): Bachelor's degree in Human Resources, Business Administration, Labor Relations, or a related field Minimum of 35 years of progressive Human Resources experience with demonstrated focus on employee relations, workplace investigations, or HR compliance in a corporate environment. Working knowledge of federal and state employment laws, including Title VII, ADA, ADEA, FMLA, FLSA, and NLRA, and their practical application in the investigation, documentation, and resolution of workplace matters. Exceptional written communication skills with the ability to produce clear, well-organized, legally defensible investigation reports, corrective action documents, and policy interpretations. Demonstrated ability to manage confidential and sensitive information with the highest level of discretion, professionalism, and integrity. What Sets You Apart (Nice to haves): PHR, SHRM‑CP, or other HR certification preferred or actively in progress; coursework or certification in employment law, workplace investigations, or labor relations a plus Experience in a QSR, retail, hospitality, or high-volume, multi-location corporate environment strongly preferred Proficiency in HRIS platforms (e.g., SuccessFactors, Workday, UKG, ADP) and Microsoft Office Suite; experience with ER case management tools preferred Core Competencies: Integrity and Trust Listening Interpersonal Savvy Problem Solving Process Management Written Communications Compensation & Benefits: Salary Range: $60,000 - $75,000. Benefits: Medical, Dental, and Vision benefits available. Competitive PTO policy with paid holidays. 401k with company match. CARE program. Employee discount at restaurants. Why Join Us: Bold, performance-driven brand. Growth opportunities. Strong team culture. Focus on results and accountability. Top 10 cruise prize. Work Environment & Essential Physical Requirements: Location: Tampa, FL. Hybrid Travel Expectations: Occasional travel to company locations for on-site ER support, multi-site investigations, or HR team meetings; valid driver's license may be required. Ability to sit for extended periods (46 hours/day) in a hybrid corporate or home office setting while managing ER cases, conducting virtual interviews, or preparing investigation documentation. Ability to stand, walk, and move throughout a corporate facility during in-office days, employee meetings, or multi-department coordination activities. Ability to communicate clearly and effectively in person, by phone, and via virtual platforms throughout the workday, including during sensitive or emotionally charged employee conversations. Visual acuity sufficient to review legal documents, HR records, reports, and digital platforms with or without corrective lenses. Occasional lifting or carrying of materials up to 20 lbs. related to HR documentation, printed materials, or event support. Equal Opportunity: Checkers & Rally's is an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. #J-18808-Ljbffr Checkers & Rallys Drive-In Restaurants