Receptionist

$20.5 - $23.5 per hour

Spectrum Health Systems

Westborough, MA

Receptionist

Location: Westborough, MA - Inpatient Clinical Stabilization Services (CSS) Program

Pay Rate: $20.50-$23.50/hour

Schedule: Sunday - Thursday, 8:00am - 4:30pm

Benefits:

Health, dental, vision insurances/additional voluntary insurances
Company-paid life insurance/employee assistance programs
Generous paid time off accrual
Tuition reimbursement/loan repayment options
401k with company match up to 7%
Discounts on wide array of services/entertainment nationwide

The Receptionist is responsible for:

Providing the highest quality of customer service at all times and maintaining a friendly, cheerful and courteous demeanor at all times
Handling confidential information, including client/guest records, with a high degree of integrity and adhering to all HIPAA and confidentiality policies
Answering and routing calls as appropriate, and takes messages with accuracy
Greeting and completing established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested
Receiving and transmitting mail, packages and messages for clients
Keeping lobby and desk area clean and presentable
Performing other duties as assigned, requested or deemed necessary by management
Demonstrating honesty and integrity at all times in the care of the clients and the use of the facility property
Arriving for work on time and adheres to the program's attendance policies
Demonstrating the ability to prioritize tasks and responsibilities and completing duties in the allotted time
Maintaining adequate knowledge of the program's emergency preparedness plan, emergency and security procedures
Participating in all mandatory training and attends in-service training as required

Qualifications:

Must have a high school diploma and/or GED
Must have 1 - 2 years of front desk experience; hotel experience is highly desirable
Must possess a high level of communication and excellent customer service skills.
Experience with billing or admissions processes in a healthcare setting are highly desirable.

Apply

Vacancy posted 5 days ago

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