Coordinator, Document Control

Operations Support Supervisor

Supervises operations support area to ensure the timely and accurate preparation and control of documents in accordance with established departmental standards. Responsible for recruiting and hiring, coaching and mentoring, monitoring and evaluation, and addressing all disciplinary issues in a timely manner.

Location: This position is full-time (40-hours/week) Monday-Friday in typical office environment. You will work an 8-hour shift, 8:00AM – 5:00PM. This role is located onsite at 1657B Murfreesboro Pike, Nashville, TN 37217.

What You'll Do:

• Ensures the timely and accurate sorting and distribution of claims and written correspondence.
• Maintains all job descriptions and desk procedures. Responsible for recruiting and hiring, coaching and mentoring, monitoring and evaluation, and addressing all disciplinary issues in a timely manner. Encourage staff in creating and maintaining a work environment with high morale and employee satisfaction through support of professional development, training, career growth, and rewarding high performance.
• Ensures compliance with contractual performance measures. Ensures consistent application of management controls.

To Qualify for This Position, You'll Need the Following:

• Required Education: High School Diploma or Equivalent
• Required Work Experience: 5 years of office or clerical experience, including one year in a team lead or leadership role or equivalent military experience in grade E4 or above.
• Required Skills and Abilities: Excellent scheduling and organizational skills. Good judgment skills. Ability to persuade, negotiate or influence. Good verbal and written communication skills. Ability to handle confidential or sensitive information with discretion. Basic business math proficiency.
• Required Software and Other Tools: Microsoft Office.
• Preferred Education: Associate degree or Bachelor's degree in any major.
• Preferred Work Experience: 2 years of supervisory or management production experience.
• Preferred Skills and Abilities: Excellent customer service skills. Analytical or critical thinking skills.
• Preferred Software and Other Tools: Knowledge of Microsoft Access or other database software. Knowledge of Kodak Image Plus System and equipment. Various on-line systems such as INFOPAC.
• Work Environment: Typical office environment. Work may involve transportation of materials.

Our Comprehensive Benefits Package Includes The Following:

• Subsidized health plans, dental and vision coverage
• 401k retirement savings plan with company match
• Life Insurance
• Paid Time Off (PTO)
• On-site cafeterias and fitness centers in major locations
• Education Assistance
• Service Recognition
• National discounts to movies, theaters, zoos, theme parks and more

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains affirmative action programs to promote employment opportunities for individuals with disabilities and protected veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.