Regional Channel Manager
Broadvoice
Channel Manager
At Broadvoice, we believe that exceptional customer experience is the cornerstone of business success. Our AI-powered contact center and communications solutions are designed to help mid-market businesses simplify service, enhance satisfaction, and swiftly resolve issues.
Our holistic approach to CX sets us apart in the market. We don't just provide software. We offer a proven CX framework backed by hands-on support. And our platform was built to be easy to deploy, intuitive to use, and scalable without chaos.
Every role in our company contributes to our mission of providing and creating exceptional experiences. Whether you're in product, sales, support, marketing, or operations, your work directly impacts our customers and, by extension, their customers. Collaboration, innovation, and a shared commitment to excellence define our culture.
Key Responsibilities
- Partner Management & Growth
- Sales Enablement & Support
- Collaboration & Strategy
- Execution
- Performance & Metrics
Qualifications
- Sales-oriented and customer-focused mindset with a genuine passion for partner success
- 5-7+ years in a channel sales or partner management role within the CCaaS/UCaaS ecosystem
- Established, active relationships with TSDs, VARs, MSPs, and/or independent agents in your region
- Expert-level understanding of Contact Center (CCaaS) and Unified Communications (UCaaS) solutions
- Proven success selling and/or enabling partners to sell into midmarket accounts
- Experience with Salesforce CRM for pipeline management, forecasting, and activity tracking, and virtual meeting platforms
- Exceptional rapport-building, communication, and follow-up skills, including presenting to individuals or groups in person and virtually
- Reliable personal transportation; ability to travel a minimum of 30-50%
Grow Your Career Whether you're interested in advancing technical skills, developing leadership acumen, or exploring new areas, we support your career journey with clear growth paths, access to learning resources, and mentorship.
Enjoy Flexibility We know life happens outside of work. Our remote-first approach and focus on work-life harmony let you thrive in all areas of your life.
Community & Culture Be part of a team that values diversity, inclusion, and a sense of belongingwhere your contributions make a real difference.
Make an Impact With us, your ideas are heard, and your work is meaningful. As a member of our team, you'll play a central role in building a more reliable and process-oriented infrastructure for Broadvoice's future.
Are you ready to join a passionate and talented team to build the future of Broadvoice?
If you're a strategic thinker, a collaborator, and have a talent for driving impactful results, we'd love to meet you! Apply now to become part of a forward-thinking company that's growing and empowering its people across all roles and departments.
BroadvoiceVacancy posted 4 days ago
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