Senior Manager Individual Business Communications

In this role, you will own and operationalize integrated communications strategies across our individual business, ensuring colleagues and field audiences receive timely, relevant, and actionable information that advances business priorities. Working closely with the Head of Individual Business Communications, you will lead planning, governance, content strategy, and delivery for programmatic colleague communications and field communications across advisors and field teams. You will serve as a strategic communications advisor to senior business stakeholders, interpreting complex priorities, recommending communication approaches, and guiding message development, channel strategy, sequencing, and activation. This role requires strong judgment, autonomy, and the ability to influence cross-functional partners while translating business strategy into clear, audience-centered communications. You are a seasoned communications professional who can independently lead complex workstreams, advise stakeholders through ambiguity, build scalable communication practices, and use insights, feedback, and data to continuously improve communication effectiveness and business impact. A collaborative teammate who can coordinate communications across teams and functions. Comfortable navigating ambiguity and adapting quickly as business priorities evolve. Passionate about leveraging AI and new technologies to improve communication efficiency and impact. You will Advise business stakeholders on communication strategy, audience needs, timing, sequencing, channel effectiveness, and message clarity. Lead field communications governance, partnering across the business to reduce noise, prioritize audiences, and ensure communications are relevant, actionable, and aligned to business priorities. Develop planning tools, content calendars, and best practices that enable proactive intake, coordinated delivery, and consistent field and colleague communications. Create and oversee high-impact communications across email, newsletters, portals, leader talking points, event materials, and other channels for colleagues, advisors, and field teams. Use segmentation, data, and field feedback to tailor communications, identify gaps, improve relevance, and refine messaging and channel strategies over time. Shape communications for town halls, national meetings, regional events, virtual forums, and other field engagement moments. Leverage metrics, automation, AI, and standardized practices to improve communication effectiveness, efficiency, and measurable business impact. Reporting relationship You will report to our Head of Individual Business Communications. Location This role is hybrid with 3 days a week in one of our HUB Locations. Hudson Yards NY, Boston MA, Holmdel NJ, or Bethlehem PA Salary Range Salary Range: $103,450.00 - $169,960.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. Our Promise At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. Inspire Well-Being As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits. Equal Employment Opportunity Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. Accommodations Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact View email address on click.appcast.io. Visa Sponsorship Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future. Notice Regarding Guardian’s Use of Artificial Intelligence in Recruitment As part of Guardian’s job application process, Guardian may use artificial intelligence tools ("AI Tools") to automate the sorting and filtering of information provided by applicants as part of its preliminary screening. This preliminary screening may be used to help identify applicant materials and resumes relative to their indication that the applicant meets the requirements for the specific job for which they are applying, as specified in the listing posted on Guardian’s jobs website (Careers at Guardian at At Guardian, we do not use AI Tools to substantially assist or replace human judgment or discretionary decision making in our hiring process. All hiring decisions will be made by Guardian colleagues. Our Purpose Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about guardian at guardianlife.com. Visa Sponsorship (repeated) Guardian Life is not currently or in the foreseeable future sponsoring employment-based visas (e.g., such as an H-1B). In order to be a successful applicant, you must be legally authorized to work in the United States, without the need for employer sponsorship/support now or at any time in the future. #J-18808-Ljbffr The Guardian Life Insurance Company of America