Website Marketing Advisor and Account Manager

Job Description

Job Description

Marketing Advisor – eCommerce

eMerchantClub is hiring a Marketing Advisor to join our team!

We are looking for an outgoing, motivated, and dependable individual who enjoys working with people and helping small business owners succeed. As a Marketing Advisor, you will work directly with our members to help them get the most out of their eCommerce website and identify opportunities to improve their online presence and grow their business.

This is a customer-focused position that combines marketing, relationship building, account support, and sales. You do not need to be a marketing expert—we provide training on our products, services, and processes. We are looking for someone who communicates well, is comfortable on the phone, and genuinely enjoys helping customers.

What You'll Do

• Work directly with eCommerce website owners to help them develop and improve their online business.
• Build relationships with members through regular outbound and inbound phone communication.
• Review customer websites and identify opportunities for improvement.
• Educate members on marketing strategies, website features, products, and available services.
• Help customers better understand how to promote their website and attract potential customers.
• Recommend additional products and services when they can benefit the customer's business.
• Follow up with members to encourage continued progress and engagement.
• Assist customers with questions and coordinate with our technical support and other departments when needed.
• Maintain accurate notes and records of customer conversations and follow-up activities.
• Meet individual and team performance goals.

What We're Looking For

Our ideal candidate is someone who is:

• Proven results in high-revenue product sales
• Friendly, professional, and confident on the phone.
• Comfortable making outbound calls and speaking with customers throughout the day.
• Able to explain ideas in a simple and easy-to-understand way.
• Motivated by helping customers succeed.
• Organized and able to manage customer follow-ups.
• Dependable and able to work well as part of a team.
• Comfortable working with websites, email, and basic online marketing tools.
• Willing to learn and accept coaching.
• Positive, self-motivated, and goal-oriented.

Experience

Previous experience in any of the following is helpful but not required:

• Customer service
• Inside sales
• Account management
• Digital marketing
• eCommerce
• Website services
• Business development

We provide training for the right candidate.

Why Join eMerchantClub?

eMerchantClub has been helping individuals build and operate their own eCommerce businesses for more than 25 years. Our Marketing Advisors play an important role in helping our members move forward with their businesses and get greater value from their websites.

You'll work with an experienced team in a supportive environment where performance, customer service, and professional growth are valued.

Position: Full-Time Marketing Advisor
Location: Phoenix – In-Office
Schedule: Monday–Friday
Compensation: [Hourly] + [Commission/Bonus Opportunities]

Benefits available after your 2nd full month

If you are a strong communicator who enjoys helping people, building relationships, and working toward goals, we'd like to hear from you.

Apply today to join the eMerchantClub team.

About eMerchantClub:

eMerchantClub is celebrating our 25th year in business and specializes in building, maintaining, and supporting innovative websites. Over 500,000 small business owners have used eMerchantClub to create their own online business marketing and sell their products on the web, thanks to us. eMerchantClub uses Magento 2 for all of our websites to provide the greatest service to our customers and connects those websites to thousands of products that customers can sell online.

Get excited because eMerchantClub is hiring. Our products are incredible, our customers are one of a kind and our employees are outstanding!

Company Description

About eMerchantClub:\r\n\r\neMerchantClub is celebrating our 25th year in business and specializes in building, maintaining, and supporting innovative websites. Over 500,000 small business owners have used eMerchantClub to create their own online business marketing and sell their products on the web, thanks to us. eMerchantClub uses Magento 2 for all of our websites to provide the greatest service to our customers and connects those websites to thousands of products that customers can sell online.\r\n\r\nGet excited because eMerchantClub is hiring. Our products are incredible, our customers are one of a kind and our employees are outstanding!