VIP IT Support Lead & Service Desk Specialist
Columbia University in the City of New York
Columbia University in the City of New York seeks a Senior Service Specialist to provide advanced desktop, laptop, and network support across CUIMC, including executive-level users. The role includes mentoring staff, coordinating ticket workflows, and leading project work with both onsite and remote support. Ideal candidates will supervise and guide junior team members, collaborate with IT peers, and stay current with technology trends to improve services and end-user experiences. #J-18808-Ljbffr Columbia University in the City of New York
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the VIP IT Support Lead & Service Desk Specialist in New York, NY vacancy
- ...Deadline: 0001-01-01Job Title: IT Support Team LeadLocation: New York,... ...and customer-focused IT Support Lead to provide exceptional... ...troubleshooting expertise, a service-first mindset, and experience... ...complex issues.Participate in desk-side support, office moves, home...SuggestedWork at officeRemote work
Experis
New York, NY4 days ago - DecisionPoint Corporation seeks a Service Desk Lead to manage daily operations for the USMEPCOM ENLIST... ...requires an active Secret clearance and supports 24/7/365 operations. You will oversee queues, staffing, escalations, and VIP support, using ServiceNow to analyze...SuggestedRemote job
- ...National Hockey League (NHL) is seeking a Technical Support Coordinator to deliver Level 1 and 2 IT support to employees, executives, and partners. The... ...resolution, with in-person and remote assistance, improving Service Desk workflows, and improving the employee support...SuggestedSeasonal workRemote work
- Great Day Improvements, LLC in Somerset, NJ is hiring an IT Service Desk Analyst II for a fully on-site role. You will provide advanced technical support across Windows, Microsoft 365, and enterprise systems, act as an escalation point, and help improve service delivery...Suggested
- iQuasar LLC is looking for a Tier 1 Service Desk Specialist for a contract, remote position in the United... ...live chat while coordinating on-site support as needed. You will manage incidents,... ...full-time remote role supports enterprise IT operations. #J-18808-Ljbffr iQuasar,...SuggestedRemote jobFull timeContract workLive in
- 7Seventy is seeking a Tier 1 Service Desk Specialist to provide first-line IT support for federal government users. You will handle incidents, requests, and problems across multiple channels using ITSM tools like ServiceNow or Remedy, ensuring timely resolutions and clear...Remote work
$60k - $64k
Overview The IT Service Desk Specialist I wears a variety of hats to ensure that all IT functions within the company run smoothly. They are the... ...of contact for all IT related inquiries, including desktop support, AV, IT infrastructure, application support, and more. The...Temporary workWork experience placementWork at officeFlexible hours$70k - $90k
Troutman Pepper Locke LLP in United States is seeking a Senior IT Technical Support Analyst to install, support, and manage firm computer and... ...experienced staff, and a strong focus on outstanding customer service. Travel may be required. Compensation ranges from $70,000 to...Work at officeLocal area- SchoolsFirst Federal Credit Union is seeking an IT Application Support Representative III to ensure the health, stability, and performance of the core application portfolio. You will proactively monitor environments, triage incidents, and collaborate with IT teams to maintain...Remote job
- AnewHealth in Moorestown, NJ is seeking an IT Service Desk Associate to provide first level technical support for associates and production pharmacy teams, handle inquiries, troubleshoot software and hardware issues, and document resolutions in the Service Desk system....
- Meltwater in New York City is seeking a Sr IT Support Specialist to ensure world-class IT services for its NYC office and remote staff. This hybrid role serves... ...Entra ID, Google), manage assets, oversee security, and lead IT projects while mentoring junior staff. #J-18808-...Work at officeRemote work
- Teach For America is seeking a Service Desk Manager to lead the team in delivering high-quality technical support and an exceptional customer experience. You will oversee daily operations, budget, and long-term strategy; interview, hire, train, and develop technicians;...
- NTT DATA, Inc. is seeking a Senior Managed Services Service Desk Agent in New York. You will act as escalation contact for clients and vendors, handling calls, chats, tickets, and mailbox management while following standard operating procedures. You will work with cross...Shift work
- Unisys is seeking a Change Management Lead to oversee IT changes across the organization, ensuring proper assessment, approval, scheduling... ...will coordinate CAB meetings, review CRs, and work with Service Desk, Infrastructure, Applications, Network and Security teams to...
- The NYC Department of Environmental Protection (DEP) is seeking an IT Service Management Specialist to provide Tier I support to DEP staff. You will troubleshoot desktop, printers, and mobile devices, and coordinate with Tier II/III for complex issues. Qualified candidates...
- D.A. Davidson is seeking an IT Support professional to assist users across multiple business groups. The role involves resolving hardware and software issues, providing on-site and remote help, and escalating as needed. You will work within ITIL guidelines, maintain documentation...Remote job
- DMI is seeking a Service Desk Lead to oversee IT support for a federal government contract. You will manage a team of help desk professionals, ensuring exceptional customer service and effective troubleshooting across IT systems in a federal setting. The role requires deep...Remote jobContract work
$76k - $90k
...Summary The Senior Service Specialist provides advanced... ...laptop, and network support for administrative... ...executive-level (VIP) users. This... ...escalation point and team lead, responsible for... ...with vendors and IT peers. They are expected... ...within a service desk or IT support...Temporary workWork at officeLocal areaRemote workFlexible hours$62k - $72k
GovCIO is seeking a Senior Site Support Engineer to join our team in Flushing, NY for an onsite role. You will lead IT support at the site, escalate and resolve critical system issues, and mentor junior engineers while implementing IT best practices. You will ensure operational...$90k - $110k
...learn what teamwork and integrity blended with an emphasis on well-being and balance can do for your career! The IT Service Desk Manager will lead the IT support function across our fully remote, global organization. This role is responsible for establishing and...For contractorsWork at officeLocal areaRemote workHome office$103.45k - $169.96k
...seeking a NY Site and Executive Support Lead to join the Digital Workplace... ...support experience, driving service performance, and ensuring seamless... ...working within executive or VIP support models. Background in... ...escalation management in enterprise IT environments. Experience...Full timeH1bRemote workVisa sponsorshipWork visaFlexible hoursGuardian Life Insurance
New York, NY4 days ago$120k - $140k
...Executive Support Lead Location: Hybrid - 3 days onsite in Hudson Yards,... ...role is ideal for a seasoned IT professional who thrives in high... ...Responsibilities Executive & VIP Technology Support End User Computing... ..., communication, and customer service skills. Ability to work...Remote workYoh
New York, NY22 hours ago- iiii Tech (Форайз) ищет специалиста технической поддержки для удалённой работы с фиксированным графиком 5/2, с возможностью перейти на суточную смену. Сервис-деск — единая точка входа для обращений заказчиков: прием, регистрация и эскалация заявок. Задачи: приём и решение...Remote job
- ...About the role The owner of customer support end to end, and the person who builds Pocket's community from here. You take support as it stands - team, tooling, metrics, and an AI agent already handling routine volume - and make it yours. Then you take the 100k+ owners...
Open Vision Engineering Inc
New York, NY1 day ago - The SEEK IT Academic Technology Coordinator at City College of New York reports to the SEEK Director and provides guidance to SEEK... ...workshops, prepare reports, assist with basic software issues, and support systems such as CUNYfirst, Microsoft 365, and virtual learning...
- DMI, LLC is seeking a Service Desk Lead to oversee IT support for a federal government contract. You will supervise a team of help desk technicians, ensure timely incident resolution, and maintain secure IT infrastructure while meeting federal regulations. Main responsibilities...Remote jobContract work
- ...is seeking a dynamic Incident Management Team Manager to lead enterprise IT support and ensure timely incident resolution across federal portfolios... ...stakeholders, with remote work options and a strong focus on automation and training. #J-18808-Ljbffr Synergy ServicesRemote job
- Skillable, a fully remote tech company, seeks an IT Service Desk Manager to lead the global IT support function. You will establish service desk processes, coach staff, and ensure timely, high-quality IT support for employees and contractors across the organization. You...Remote jobFor contractors
$70k - $145k
...What You'll Do Strategic IT leadership & stakeholder alignment. Partner with... ...direct a hybrid team of ~15-20 L2/L3 IT support leads and specialists across multiple Americas offices (NYC... ...deployments Incident management & service standards. Serve as the primary escalation...Full timeWork at officeLocal areaRemote workWorldwideFlexible hours- ...We are seeking an experienced Help Desk Manager / IT Support Manager in NYC. This is a hands-on leadership position responsible for managing... ..., workloads, projects, and resource allocation. Monitor service quality and ensure timely and accurate customer support....Shift work
Pasona N A, Inc.
New York, NY6 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to VIP IT Support Lead & Service Desk Specialist. Be the first to apply!
Related searches
- support team lead New York, NY
- family support coordinator New York, NY
- sales support coordinator New York, NY
- desktop support team lead New York, NY
- support coordinator New York, NY
- student support coordinator New York, NY
- IT support lead New York, NY
- support lead New York, NY
- trade support associate New York, NY
- direct support specialist New York, NY