Account Manager, Enterprise

Who we are

DigiCert is a global leader in intelligent trust. We protect the digital world by ensuring the security, privacy, and authenticity of every interaction. Our AI-powered DigiCert ONE platform unifies PKI, DNS, and certificate lifecycle management, to secure infrastructure, software, devices, messages, AI content and agents. Learn why more than 100,000 organizations, including 90% of the Fortune 500, choose DigiCert to stop today's threats and prepare for a quantum-safe future at

Job Summary

The Account Manager, Enterprise is responsible for managing and growing a defined set of accounts within the assigned region. This role focuses on driving net new revenue while supporting renewals, increasing product adoption, and ensuring long-term customer success.
You will build strong relationships with strategic customers, identify new business opportunities, and collaborate closely with in-region Account Managers and cross-functional teams. The primary objective is to drive net-new ACV while supporting retention and expansion across the enterprise customer base.


What you will do

• Manage and grow a portfolio of enterprise accounts within the assigned territory
• Create a Territory Pan to identify and close net new revenue opportunities in existing and prospect customers
• Support renewals and expansion within existing accounts
• Build and maintain strong relationships with key customer stakeholders
• Conduct discovery to build a pipeline of new logo opportunities and existing customer upsells
• Partner closely with in-region Account Executives on account strategy and execution. Work cross functionally with Account Executives to ensure customer satisfaction within the Region
• Navigate complex sales cycles and influence decision-making across stakeholders
• Utilize internal systems (SFDC, Clari, Apttus) for forecasting, quoting, and pipeline management
• Act as a liaison between customers and internal teams (e.g., business desk, order management) to ensure smooth deal execution
• Maintain accurate forecasting and pipeline visibility
• Travel as needed for customer meetings, events, and regional engagement

Core Competencies

• Strong relationship-building and customer engagement skills
• Active listening and effective communication
• Curiosity and strong discovery skills to uncover customer needs
• Ability to influence and persuade stakeholders
• Resilience and composure in a fast-paced, dynamic environment
• Organizational awareness and ability to navigate internal dynamics

What you will have

• Proven track record of meeting or exceeding sales targets
• Strong written and verbal communication skills
• Experience managing complex sales cycles and multiple stakeholders in a Saas environment.
• Strong negotiation and objection-handling abilities
• Proactive, resourceful, and solution-oriented mindset
• Ability to collaborate effectively across teams

Benefits

• Competitive compensation and comprehensive health, dental, and vision coverage
• Retirement savings programs with company matching (401(k) or RRSP)
• Generous paid time off, including holidays, and vacation
• Paid parental leave and family support benefits
• Life and disabilitycoverage
• Flexible spending and health savings options (where applicable)
• Health and wellness support, including gym reimbursement and wellness programs
• Employee Assistance Program with 24/7confidential support for employees and families
• Education assistance and professional development opportunities
• Access to LinkedIn Learning and continuous learning resources
• Employee referral bonus program and additional company perks and discounts
• Internal rewards and recognition platform (Motivosity) to celebrate and acknowledge project wins, milestone achievements, and the outstanding contributions of our colleagues
• Business travel insurance and global employee support programs

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

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Compensation Transparency:

The total on-target earnings (OTE) for this role, including base salary and variable incentive compensation (at 100% target performance), are outlined below.


Each candidate's compensation offer will be determined based on factors including experience, skills, qualifications, performance expectations, business needs, and location. Actual earnings may vary based on individual performance. This role may also be eligible for additional compensation and benefits, which will be discussed during the hiring process.


We are committed to fair and transparent pay practices and comply with all applicable pay transparency requirements. If you would like more information about compensation or benefits, we are happy to provide additional details during the hiring process.


For more information regarding our comprehensive benefits, see the benefits section.


OTE

$130,000-$156,000 USD

Base Salary

$65,000-$78,000 USD

Incentive Compensation

$65,000-$78,000 USD