Global IT Employee Services Manager — 24/7 AI-Driven Support
NICE
A global technology firm based in Hoboken, NJ, is seeking a Global Manager, IT Employee Services. This leadership role involves overseeing worldwide employee technology support, including the Global Service Desk and regional Tech Support teams. The ideal candidate will drive operational excellence and lead a high-performing team while enhancing the technology experience for employees through automation and strategic support models. Applicants should have substantial experience in IT support and strong leadership skills. #J-18808-Ljbffr NICE
- ...Global Manager, IT Employee Services At NiCE, we don't limit our challenges.... ...worldwide employee technology support organization, overseeing the 24/7 Global Service Desk (... ...automation and AI-led support strategies... ...roadmap by expanding AI-driven virtual agents,...SuggestedWork at officeRemote workWorldwide
- ...automation. Our AI-powered... ...cybersecurity, and risk management operations... ...secure, and data-driven GRC solutions,... ...offering continuous support, training, and... ...financial services, healthcare, retail... ...frameworks and global standards. The... ...frameworks and IT environments. Our...SuggestedRemote workFlexible hours
$67.5k - $127.51k
...Considering As AI reshapes how... ...-led work supporting clients as they... ...platform strategy, IT and AI... ...operate in an AI-driven environment... ...regular, full-time employees. In the U.S. and... ...Capgemini is a global business and technology... ...end-to-end services and solutions leveraging...SuggestedFull timeWork at officeLocal area$200k - $280k
...Vice President, Global Head Of Digital Experience... ...of Chubb.com, managing its underlying... ...expertise in AI-driven digital marketing... ...external vendors, supporting development through... ...or Financial Services experience is a plus... ...develop and retain employees. Chubb prohibits...SuggestedLocal areaShift work$207.9k - $285.9k
...sellers sell online, manage inventory, offer... ...financial services tools at the point... ...for a lead for our global Technical Account... ...Management (TAM) team supporting Cash App Pay, Afterpay... ...to use AI and automation to... ...employer evaluating all employees and job applicants...SuggestedLocal areaRemote workWorldwideFlexible hours£78k - £92k per year
...media. Muck Rack’s AI-powered,... ...monitor mentions to manage brand... ...self-motivated Global IT Operations Manager... ...internal IT systems, supporting a distributed,... ...administration, and employee technology... ...workforce Own core IT service operations,... ...plans 24/7 Virtual Care and...Permanent employmentLocal areaRemote workWorldwideRelocationHome office$135k - $165k
...Relationship Marketing Manager is a digitally... ...for driving global relationship... .... The role supports strong CRM data... ...governance, and data-driven decision-making... ...with IT and vendor teams... ...use cases for AI to improve automation... ...more than 80,000 employees in 1,200...Temporary work- ...online success - powered by AI and driven by people. With 900+ talented... ...As we continue to scale our global presence, we are looking for... ...Senior Digital Reach Campaign Manager to join our PPC team. In this... ...eager to share knowledge and support your success. Freedom & responsibility...Immediate startWorldwideShift work
$234.9k - $290k
...highly capable AI products across... ...Sales, Solutions, Support, Marketing, and... ..., and value-driven strategy. You... ...to new employees. In this... ...you'll: Manage a portfolio of... ...platform-as-a-service and/or software... ...link. OpenAI Global Applicant Privacy...Work at officeRemote workRelocation package- ...Category Risk Management Locations RMZ... ...a dynamic and supportive team, and receive... ...to helping our employees grow and... ...we serve. Our IT Cyber Security... ...API inventory, AI‑assisted testing... ...and develop a global AppSec organization... ...enabled, model‑driven, and automation...Full timeRemote workFlexible hours
$176k - $350k
...highly capable AI products across... ...Sales, Solutions, Support, Marketing, and... ..., and value-driven strategy. You... ...to new employees. In this role... ...you'll: Manage ~five key accounts... ...platform-as-a-service and/or software... ...link. OpenAI Global Applicant Privacy...Work at officeRemote workRelocation package$67.5k - $127.51k
...Job You’re ConsideringAs AI reshapes how... ...focuses on strategy-led work supporting clients as they make major... ...on platform strategy, IT and AI operating models... ...should operate in an AI-driven environment* Shape cloud... ...all regular, full-time employees.** In the U.S. and...Full timeWork at officeLocal areaShift work- ...looking for a Customer Success Manager in Canada to support customers in Canada and the... ...office). Contribute to AI strategy, adoption and initiatives... ...environments, bringing a global perspective to customer engagement. Curious and self‑driven learner, eager to master new...Remote jobWork at officeFlexible hours
- ...forefront of a global technology... ...next-generation AI. We empower... ...Associate Account Manager, Digital... ...cloud managed services. Associate... ...stakeholders across IT, finance, and... ...selling or supporting technology... ...expertise inAI-driven analytics,... ...serve and our employees. As an equal...For contractors2 days per week3 days per week
- ...within the Asset & Wealth Management, Global Equity Team, you lead... ..., and accelerate our AI-first engineering... ...engineer Champion AI‑driven development practices... ...improvement Provide production support leadership for US... ...fast paced financial services organizations. Operates...
$201k - $278.35k
Delivery Manager - Client Implementation... ...people. By combining AI with deep... ...changing financial support to millions of... ...own stakeholders, IT landscape, and... ...software or SaaS services to large enterprises... ...—managing global clients, distributed... .... Principles‑Driven Culture: Work in...Immediate start- ...based backend services, making design... ...rebalancing, trade management, and advisor... ...message and event driven systems (... ...Overview Nuveen is a global investment... ...focused skills and AI tools that... ...any candidate or employee on the basis of... ...Accessibility Support TIAA offers support...Work at office
$200k - $275k
...implementing, and supporting network... ...emerging AI/LLM driven capabilities... ...automation and self-service models and... ...in: Management of Next-Generation... ...part of the global information... ...and proper IT related Security... ...called upon 24/7 in case of... ...for all employees regardless of...Full timePart timeLocal areaRemote work$188k - $225k
...Executive Partner - Global CIO Advisory Sr.... ...Executive Technology Services (ETS) is a membership... .../ CxOs and senior IT leaders across 87... ...What you’ll do: Manage a portfolio of 25+... ...technology exposure (AI, BI, ML, Digital Transformation... ...all applicants and employees without regard to...Local area- ...practices and emerging AI/LLM driven capabilities.... ...and self-service models and influence... ...experience in: Management of Next-... ...as part of the global information security... ...teams to support and integrate security... ..., and proper IT related... ...be called upon 24/7 in case of emergencies...Full timeRemote work
- ...Description As the Department Manager of Digital Workplace & Employee Experience at Con Edison,... ...a reliable, modern and AI-enabled digital... ...employees. You will lead the IT Operations function, including Service Desk, End User & Executive Support, NOC & Infrastructure...Part timeWork experience placementFlexible hoursNight shift
- ...Experience Experience with SRE model and implementation with IT teams and leading enterprise transformation, required.... ...interpersonal skills, required. Relevant experience with cloud, SRE and AI certifications, preferred. Experience in IT Automation or AI...Work experience placementNight shift
- ...Overview As the Department Manager of Digital Workplace & Employee Experience at Con Edison,... ...a reliable, modern and AI-enabled digital... ...employees. You will lead the IT Operations function, including Service Desk, End User & Executive Support, NOC & Infrastructure Operations...Work experience placementNight shift
$136.5k - $230k
...cloud environment. You will work in collaboration with engineering and financial teams, defining a strategy and executing key data-driven initiatives enhancing cost efficiency. Competitive compensation, benefits, and a strong culture of wellbeing are offered, alongside...$150k - $180k
.... KoBold builds AI models for mineral... ...than the global average of copper... ...institutional asset managers T. Rowe Price and... ...the Role KoBold's IT function supports a globally distributed... ...management, employee onboarding and offboarding... ...Create self‑service application...Full timeContract workWork at officeRemote workShift work$121.5k - $233.8k
...you succeed in a globally connected... ...network experience supporting over 400K users... ...and adoption of AI, AIOps, and... ...senior leader, it builds and mentors... ...translate recurring service instability... ..., lifecycle management, and design reviews... ...among its employees and expects all...Work experience placementSummer holidayWork at officeLocal areaRemote workFlexible hours$75k - $81.5k
...orientation. Sr. Manager, Digital... ...architect of fan driven campaigns,... ...platforms, messaging services, etc.... ...Actively engage with AI, new tech, and... ...out to help it spread online... ...well-being support 24/7 through our Employee Assistance Program... ...music with global audiences....Work experience placementWork at officeRemote workWork from homeFlexible hours- ...business, optimizing client experiences, and leveraging technology for market expansion. Candidates should have at least 2 years of employee benefits experience, preferably in an agency setting, and a client-facing role. The position offers excellent benefits including...
- ...forefront of a global technology... ...next-generation AI. We empower... ...Digital Consulting Services to our... ...and account management stakeholders.... ...management teams to support achievement... ...inAI-driven analytics, cloud... ...traditional IT foundations and... ...address, Presidio employees or any other...For contractorsLocal area
$140k - $215k
...As a global leader in cybersecurity, CrowdStrike... ...'s most advanced AI-native platform.... ...re also a mission-driven company. We... ...seeking an Engineering Manager to join our Proactive... ...management, support, and sales engineering... ...for all employees regardless of level...Permanent employmentWork experience placementWork at officeLocal areaRemote workWorldwide3 days per week
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