Global IT Employee Services Manager — 24/7 AI-Driven Support
NICE
A global technology firm based in Hoboken, NJ, is seeking a Global Manager, IT Employee Services. This leadership role involves overseeing worldwide employee technology support, including the Global Service Desk and regional Tech Support teams. The ideal candidate will drive operational excellence and lead a high-performing team while enhancing the technology experience for employees through automation and strategic support models. Applicants should have substantial experience in IT support and strong leadership skills. #J-18808-Ljbffr NICE
Vacancy posted 10 hours ago
Similar jobs that could be interesting for youBased on the Global IT Employee Services Manager — 24/7 AI-Driven Support in Hoboken, NJ vacancy
$121k - $177k
..., channel program management, or go-to-market (... ...managed security service providers (MSSPs),... ...artificial intelligence (AI) and machine... ...security risks, or AI-driven security... ...products. Experience supporting partner program integrations... ...execution-focused Global Security Partner...SuggestedTemporary workLocal area- Dormont Manufacturing Co in Hoboken, NJ, is seeking a Global Manager, IT Employee Services to lead the worldwide employee technology support organization. This role oversees the 24/7 Global Service Desk and enhances employee experiences through operational excellence. The...SuggestedWorldwide
- Zscaler is seeking a Senior Manager, Global Technology Practices for a remote role in their Professional Services department. The position involves leading a team of Practice Architects and managing the PDIOO lifecycle for customer projects globally. The successful candidate...SuggestedRemote job
- ...operating systems to the global enterprise and... ..., data science, AI, engineering... ...guest OS and select services for the major hyperscalers... ...to product management and marketing, to... ...delivering compelling data‑driven narratives... ...paternity leave Employee Assistance Programme...SuggestedWork at officeWork from homeWorldwide
- ...the Asset & Wealth Management, Global Equity Team, you... ...accelerate our AI-first engineering... ...engineer Champion AI-driven development... ...Provide production support leadership for US... ...paced financial services organizations.... ...programs to meet employee needs, based on eligibility...Suggested
J.P. Morgan
New York, NY12 days ago $105k - $120k
...Information Technology Employee Type Full-Time Baldor is seeking an IT Service Operations Manager to join our Technology... ...This role leads our 24/7 IT Service Desk while... ...Manager delivers responsive support to end users across... ...escalation Leverage AI and automation to...Full timeTemporary workWork experience placementAll shiftsShift workWeekend work- Global Associate Director, Brand & Digital... ...scientific advisory services, is seeking a... ...strong operational management. The successful candidate... ...strategy that supports both brand‑building... ...of practical AI tools and emerging... ...and lead a metrics‑driven approach to brand,...Contract workFlexible hours
- ...impact across global operations.... ...including clients, employees, and stakeholders... ...into manageable tasks, while navigating... ...implementation of modern, AI-ready... ...based client self-service capabilities.... ...00+ developers supporting 15 sub-lines of... ..., event-driven architectures,...Work at officeLocal area
J.P. Morgan
Jersey City, NJ12 days ago - ...leaders from top global companies to... ...powerful, peer-driven conversations within... ...new AEO Board (AI search & discoverability) supporting senior leaders at... ...with outstanding service, infrastructure,... ...culture. Manage membership account... ...Director) as an employee, consultant, or...Summer workRemote workWork from homeFlexible hours
- ...online success - powered by AI and driven by people. With 900+ talented... ...As we continue to scale our global presence, we are looking for... ...Senior Digital Reach Campaign Manager to join our PPC team. In this... ...eager to share knowledge and support your success. Freedom & responsibility...Immediate startWorldwideShift work
- ...Technology - Collateral Management Development... ...the future of global finance. At... ...team doesn’t just support finance - we... ...deploying advanced AI to helping... ...resilient back-end services. The team works... ...in event‑driven and API-led architecture... ...Life Insurance Employee Assistance...Full timeCasual workWork from home
- ...Global Security | Technical Security Product Delivery Manager, Vice President As a Product Delivery... ...the firm's employees and assets throughout... ...senior leadership. Support compliance and... .... Provide data driven analytics and reporting... ...Detection), IT networking, and infrastructure...Work at officeMonday to FridayWeekend workAfternoon shift
Chase
Jersey City, NJ5 days ago $188k - $225k
...Executive Partner - Global CIO Advisory A... ...Executive Technology Services (ETS) is a membership... .../ CxOs and senior IT leaders across 87 countries... ...What you’ll do: Manage a portfolio of 25+... ...exposure (AI, BI, ML, Digital Transformation... ...all applicants and employees without regard to...Full timeLocal area- ...IT Service Delivery Manager The IT Service Delivery Manager is responsible for... ...managing the organization's IT support operations, ensuring high-... ...improve future support. AI Utilization - Train and... ...the current City of New York employees serving in a permanent Civil...Permanent employmentLive inWork at officeRemote work
New York City | Jobs
New York, NY1 day ago - ...IT Service Delivery Manager The IT Service Delivery Manager is responsible for... ...managing the organization's IT support operations, ensuring high-... ...Audio/Visual Events AI Utilization NOTE: This... ...the current City of New York employees serving in a permanent Civil...Permanent employment
New York City | Technology, Data & Innovation
New York, NY1 day ago $67.5k - $127.51k
...Considering As AI reshapes how... ...strategy-led work supporting clients as they... ...strategy, IT and AI operating... ...operate in an AI-driven environment... ...regular, full-time employees. In the U.S.... ...Capgemini is a global business and technology... ...end-to-end services and solutions...Permanent employmentFull timeWork at officeLocal areaShift work$110k - $130k
Data Engineer, Employee Technology Support Location New York Business... ...Technology Support globally. We'll trust you to... ...metrics that measure service performance, workload... ...reporting, ensuring it is performant, well-documented... .... Ability to manage multiple projects, independently...Temporary workFor contractorsWork experience placement$188k - $225k
...Executive Partner - Global CIO Advisory Sr.... ...Executive Technology Services (ETS) is a membership... .../ CxOs and senior IT leaders across 87... ...What you’ll do: Manage a portfolio of 25+... ...technology exposure (AI, BI, ML, Digital Transformation... ...all applicants and employees without regard to...Local area- ...ensuring alignment with business goals and customer needs. The role involves managing digital experiences, identifying improvements, defining key performance metrics, and leveraging data-driven insights. Collaboration with technology and design teams in an agile...
- ...business, optimizing client experiences, and leveraging technology for market expansion. Candidates should have at least 2 years of employee benefits experience, preferably in an agency setting, and a client-facing role. The position offers excellent benefits including...
- Applications Support Tech Lead Analyst - Vice... ...Why Citi? Join a Global Bank that believes... ...Solutions Production Management Our Production... ...our platforms and services are always available... ...Familiarity with AI/ML concepts, models... ...in leveraging AI‑driven tools to support and...Full time
- Remote, Weißdorf Vollzeit Festanstellung Ihre Aufgaben Als unser AI-Driven Digital Systems & Integration Manager sind Sie der strategische Kopf und die treibende Kraft hinter der intelligenten Vernetzung unserer digitalen Systemlandschaft. Sie sind nicht nur ein Experte...Remote workFlexible hours
$96k - $192k
## Manager, Infrastructure ServicesApplyremote... ...Carrier**Carrier Global Corporation,... ...to implement and support key elements of the... ...endpoint management services for desktop/laptop... ...Corporation increase employee productivity and engagement... ...Notice.**Use of AI**Technology-...Temporary workLocal areaRemote work- ...future of financial services is waiting for you... ...you will lead the global SAP General Ledger... ...builds, and supporting the production platform... ...technical areas, manage activities across... .... Champion SAP AI capabilities, integrating... ...programs to meet employee needs, based on...
J.P. Morgan
New York, NY12 days ago - ...in financial services. At JPMorgan... ...groundbreaking AI engineering... ...and executive support to make it real... ...Wealth Management Technology, Consumer... ..., agent‑driven code translation... ...LLMOps for 24/7 systems. Distributed... ...to meet employee needs, based... ...bring to our global workforce are...
Koitecc Solutions
Jersey City, NJ3 days ago $200k - $250k
...deliver the best AI-powered... ...1. We’re a globally diverse team with... ...together. If you're driven by continuous learning... ...for a hands-on IT Leader to own... ...and access management, endpoint and... ...administration, service desk, security... ...compliance operations support, and physical...Work at office3 days per weekASAPP
New York, NY5 days ago$160k - $194k
...Executive Technology Services is an exclusive... ...and senior IT leaders across... ...you'll do: Manage a portfolio of... ...technology exposure (AI, BI, ML,... ...000 associates globally who support over 13,000 client... ...far you go is driven by your passion... ...to base salary, employees will participate...Local areaRemote workWorldwideGartner
New York, NY4 days ago$200k - $275k
...innovation company utilising AI driven and machine learning... ...the space. Oversee and manage global infrastructure, cloud, networks and support operations. Lead and... ...Support Specialists Manage IT infrastructure and take... ...and quality across service providers Evaluate emerging...Work experience placementPE Global (UK)
New York, NY3 days ago$151.5k - $346k
...help you succeed in a globally connected powerhouse... ...working world. Managed Services AI, IT & Automation Architect... ...observability into a coherent, supportable managed services... ...zones, APIs, event‑driven patterns AI &... ...integrity among its employees and expects all candidates...Contract workSummer holidayFlexible hoursErnst & Young Oman
New York, NY5 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Global IT Employee Services Manager — 24/7 AI-Driven Support. Be the first to apply!
Related searches
- IT service manager Hoboken, NJ
- IT manager Hoboken, NJ
- information technology supervisor Hoboken, NJ
- senior information technology project manager Hoboken, NJ
- information technology manager Hoboken, NJ
- entry level IT tech Hoboken, NJ
- IT professional Hoboken, NJ
- IT training Hoboken, NJ
- IT lead Hoboken, NJ
- information technology and services consultant Hoboken, NJ