Vice President, Client Services - Hanleigh

Job Summary Assist in the development, implementation and monitoring of office strategic initiatives, goals and objectives. Responsible for the overall operations of one or more business units inclusive of workflows, policies, procedures and work quality. Position will be hybrid in our CT office 2-3 days per week. Responsibilities Lead and develop a high‑performing client services team. Drive operational excellence, workflows, and performance metrics. Partner with leadership on strategic initiatives and business growth. Build strong relationships with clients, carriers, and stakeholders. Oversee compliance, risk management, and continuous improvement efforts. Qualifications Proven leadership experience in client services, operations, or insurance & Financial Services. Strong background in team leadership, strategy, and execution. Ability to influence, problem solve, and drive results in a complex environment. Benefits Comprehensive benefits package including PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance. Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. Pay Transparency Statement We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Pay ranges are available upon request. Background Screening Statement Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job‑related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond. #J-18808-Ljbffr Amerilife Group, LLC