P&C BA : FICOH (First Insurance Company Of Hawaii)

Business Analyst

Summary of job duties:

• Develop and author procedures and workflows for Business Analysis Group to standardize and document requirements processes.
• Work closely with business and technical stakeholders to observe, elicit and define business, functional, and non-functional requirements to support changes to process, procedures or use of software systems
• Develop system requirements of all levels of complexities for projects, defects, enhancements and regulatory requirements of automated and manual systems
• Provide technical system guidance and assistance to users in the development, maintenance, and implementation of automated and manual systems
• Ability to create detailed business work/task flow diagrams via a variety of software tools.
• Perform assignments at all analytical levels including problem definition, external design, internal design and testing
• On a project level, identifies potential difficulties and communicates to management recommendations of automated systems
• On task level, may schedule, plan, and coordinate the activities of others in the development, enhancement and implementation of automated systems
• Develop and delivers training for end users and IT
• Provides assistance to other analysts concerning development or testing

Qualifications Required (Knowledge, skills, and any other special requirements):

• Bachelor's degree in Information Technology, Computer Science, Computer Engineering, relevant field is desirable or equivalent work experience
• 3 - 5 years of experience as a business analyst in the P&C insurance field
• Strong knowledge of BA disciplines and methodologies (agile and waterfall)
• Critical thinking and analytical skills to evaluate information and identify root causes in order to design, and test possible solutions
• Excellent written and verbal communication skills
• Ability to operate effectively in a rapidly changing environment, and the ability to manage multiple priorities in the same time span

Additional Qualifications Preferred:

• Knowledge of Guidewire applications: PolicyCenter, BillingCenter, ClaimsCenter