Scheduling Coordinator

Essential Duties Keep the doctor and the hygienist productively busy throughout the day. Answer phone calls related to scheduling and insurance needs. Review patient records for each days schedule, noting any outstandingtreatment needs. Schedule all appointments and detail the procedure and time needed. Stabilize production & collections by scheduling according to practiceguidelines. Maximize time efficiency in scheduling by utilizing procedure codes todoctor time, assistant time, anesthesia, etc. Check messages related to scheduling changes before the morning huddleand update staff as to any changes. Monitor the schedule throughout the day to ensure all runs smoothly. Maintain a short call list to aid in filling last-minute openings. Check account balances of patients coming in and prepare to discuss anymonies due. Note chronic last-minute cancellations in the patients file to preventprescheduling the next hygiene visit.Knowledge/Skills/Abilities Skilled in the use of standard office equipment, including telephones,calculators, copiers, fax, computers, and computer software (MS Excel,Word, Practice Management software) Ability to maintain composure and professionalism when exposed tostressful situations Has a positive attitude about the practice, the services provided, and theproducts sold Increases knowledge and skills through self-study and by attending coursesand seminars Has dependable job attendance and can be relied on to follow through withassigned tasks
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