Administrative Assistant

Join Our Team at Hospital for Special Surgery

How you move is why we're here. Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let's talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Emp Status: Regular Full time

Work Shift: Day (United States of America)

Compensation Range: The base pay scale for this position is $30.77 - $46.84. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

Job Responsibilities

Provide full support to the attendings and department, integrating a diverse range of responsibilities, fulfilling the roles of an administrative assistant, research coordinator, and patient coordinator to facilitate the efficient, effective and organized operation of the department.

Provide administrative support to the attendings and department. Administrative responsibilities may include the following:

• Screening patient calls and emails, and helping to address questions and concerns, sometimes of a complicated and sensitive nature
• Calendar management utilizing Outlook for scheduling conferences, seminars, travel and association memberships; ability to update CVs and publications/manuscripts
• Organizes major meetings including distributing materials, arranging for refreshments, preparing name tags and transcribing minutes
• Coordinates meetings and distributes materials related to Information Technology efforts
• Maintains required files, records and reports on an ongoing basis
• Preparation of response to compliments and complaints regarding department staff (both from patients and additional HSS departments)
• Helping to coordinate stat/add-on cases for interventional procedures
• Transcribing dictated manuscripts, patient reports, and reviews, taking care with the appropriate scientific and clinical language
• Possess a working knowledge of scientific language and the scientific process in a clinical and basic science setting, as well as the ability to assimilate complex language specific to MSK orthopaedic imaging, information technology and interventional radiology.

Qualifications

• Minimum 2 years of experience working in healthcare administration
• Bachelor's degree preferred; Experience may be considered in lieu of education.
• Ability to prioritize and handle multiple tasks simultaneously, often under a deadline and in a fast paced environment
• Strong attention to detail, with excellent organizational and interpersonal skills
• Strong customer service orientation
• Present and maintain courteous and professional demeanor
• Ability to work in a team and coordinate with senior level administrators
• Ability to independently resolve issues and handle unexpected challenges
• Excellent verbal and written communication skills
• Excellent computer skills; Knowledge of Microsoft Office, PowerPoint, Outlook and other office automation tools and systems
• Ability to adjust to changing situations, work assignments and work schedule

Non-Discrimination Policy: Hospital for Special Surgery is committed to providing high quality care and skilled, compassionate, reliable service to our community in a safe and healing environment. Consistent with this commitment, Hospital for Special Surgery provides care, admits, and treats patients and provides all services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, physical or mental disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.