Service Desk Analyst 1
$24 per hourPrestige Staffing
Desktop Support Specialist Pay $24/hr Location This role requires onsite presence in Richardson, Texas. Summary One of the largest homeowners associations and SaaS providers in the country, is seeking a highly motivated Desktop Support Specialist to join their IT team. The successful candidate will be responsible for supporting multiple acquired companies during their integration process, including assessing IT infrastructure, setting up internet access, VPNs, and providing onsite training. The role involves travel once a month, typically from Wednesday to Wednesday, and requires a self-starter with excellent communication skills, organizational abilities, and a proactive approach to technology support. The position offers significant growth potential within a stable, multi-billion dollar organization, with opportunities to work closely with technical teams and end-users. Requirements
- 1-2 years of related technical service desk experience or equivalent (degree plus experience)
- Microsoft Outlook, Active Directory, basic IT infrastructure, TCP/IP networking, VPN experience
- Desktop support, ticket management using FreshService (handling approximately 10 tickets daily)
- Excellent communication and organizational skills
- Comfortable traveling monthly from Wednesday to Wednesday
- Self-motivated and proactive with a customer-focused attitude
- Preferred: A+ Certification
- Provide timely technical support via phone, email, and remote tools
- Troubleshoot hardware issues for PCs, laptops, printers, etc.
- Handle software installations and configurations
- Resolve network connectivity problems and manage user accounts
- Assist with Microsoft Office applications troubleshooting
- Set up and configure computers and desks at client sites
- Assess client IT infrastructure and identify necessary upgrades
- Manage incident tickets in FreshService, ensuring all issues are documented and escalated if necessary
- Maintain and update knowledge base articles
- Work with teams to run trainings and onboarding processes
Vacancy posted 9 hours ago
Similar jobs that could be interesting for youBased on the Service Desk Analyst 1 in Dallas, TX vacancy
- MERIPLEX is seeking a Systems Analyst for its Technical Assistance Center in Dallas, Texas.... ...The successful candidate will resolve Level 1 end-user issues, troubleshoot network... ...role requires a strong focus on customer service and adherence to ticketing methodologies....Suggested
- ...investment advisory firm is seeking an IT Support Analyst in Dallas, TX. The role involves providing Tier 1 and Tier 2 technical support, managing office devices... ...communication skills, and a passion for customer service. This full-time position requires regular office attendance...SuggestedFull timeWork at office
- ...Training in relevant Course work Experience: 6 months+ Level 1 with desktop, AD user account management, O365 and application... ...Certifications: A+ or equivalent Company Description Custom Information Services (CIS) is an IT Managed Services Provider (MSP) & Business...SuggestedFull timeRemote work
Custom Information Services
Dallas, TX1 day ago - ...Principal Responsibilities: Reporting to the Manager of Technical Services, will provide technical information and diagnostic support with... ..., manufacturers' sales representatives, sales staff, order desk, and tuning personnel. Technical Support consists of:...SuggestedFull timeWork at office
JVC Kenwood
Irving, TX1 day ago - ...Recruiter / Talent acquisition @ Seneca Resources Job Title: Service Desk Analyst – Night Shift Location: Remote (Must be within driving distance... ...pass Public Trust background check Job Summary: Provide Level 1 IT support in a 24/7 environment. Handle incidents and service...SuggestedContract workRemote workShift workNight shift
Seneca Resources
Dallas, TX9 hours ago - ...Description Summary: The Application System Analyst I serves as a liaison between system end-... ...optimization. They work closely with the Service Desk to assist in responding to service... ...multiple priorities Experience ~1+ Years of experience within healthcare,...Full timeMonday to Friday
Christus Health
Irving, TX9 hours ago - A corporate office in Dallas, TX seeks a Helpdesk Technician I to provide technical support to users with computer and network issues. You will respond to support requests via phone and email, troubleshoot hardware/software, and maintain detailed documentation. Candidates...Work at office
$93.9k - $156.8k
...government contractor, is seeking a Linux Systems Administrator with Tier 1 & 2 experience to support a classified High-Performance... ...Manager Administer user accounts, groups, and permissions Triage service tickets and produce basic service metrics and reports Support...For contractorsRelocation packageAmerican Systems
Dallas, TX3 days ago- ...Job Description Job Description Job Title: Service Desk Analyst (Level 3) Remote Job Summary: 1+ months contract position We are seeking a skilled and customer-focused Service Desk Analyst to provide advanced technical support across multiple environments...Contract workWork at officeRemote work
Strategic Systems
Dallas, TX1 day ago - ...IT Service Desk Analyst I Looking to elevate your career? Join us! Work Location: Hybrid in Addison, TX Work Hours: Monday-Friday 9am-6... ...ideas and improvements. Here is what you will need: ~1 year of experience in the following skills: ~ Basic troubleshooting...Work at officeRemote workWork from homeMonday to FridayFlexible hoursWeekend work
Solis Mammography
Addison, TX9 hours ago - ...Mesquite and surrounding areas. We specialize in a wide range of services including comprehensive medical/surgical care, bariatric, cardiology... ...and stitching wounds). Must be able to work a MID-SHIFT 1 p.m. to 1 a.m. ESSENTIAL FUNCTIONS: Reports any change in...Immediate startShift work
White Rock Medical Center
Dallas, TX2 days ago $17.69 - $26.54 per hour
...through digital and physical channels. Job Description As a Field Service Technician, you'll represent our company at customer sites,... ...Qualifications High School Diploma/GED or equivalent work experience, with 1-2 years in electrical/mechanical installation and repair. 1-2...Hourly payWork experience placementWork at officeLocal areaRemote workFlexible hours- ...Crane Shop Service Technician 1 Department: Diversified Businesses (DIV) Employment Type: Full Time Location: Irving West Reporting To: Paris Liles Description The Crane Shop Service Technician is responsible for performing safe, professional, high...Full timeWork at office
Holt Group Inc
Irving, TX5 days ago - ...Inc, One of our client is looking for IT Business System Analyst, PBCS II in Dallas,TX, Job Title: IT Business System Analyst,... ...Himabindu Rootshell Enterprise Technologies Inc. Direct- +1 (***) ***-**** Office (***) ***-**** Ext.: 5052 ****@*****.***...Work at office
Rootshell Enterprise Technologies
Dallas, TX2 days ago - In this role, you would be responsible for support day-to-day depot operations by resolving Production issues and fitness to run decisions. Also, identify and implement safe, cost effective, containment and countermeasures to identified product safety and reliability issues...Contract workLocal areaFlexible hoursNight shift
ALSTOM
Dallas, TX4 days ago $19.9 - $26 per hour
An educational institution in Dallas seeks a Systems Support Technician to provide level 1 Help Desk services and support for classroom technology. Key responsibilities include maintaining computer systems, responding to user tickets, and assisting faculty and staff. Candidates...Hourly pay- ...Business Systems / Data Analyst Position Locations: Preference for Pittsburgh, PA, 15222. Secondary - Cleveland, OH, 44136 / Dallas, TX... ...Master, Software Engineers, POs). Roles and Responsibilities: 1. Gather requirements from business units and translate those to...
Artech
Dallas, TX4 days ago - ...Job Title: Technical Business Analyst Location: Dallas, TX Onsite/ Remote: Day 1 Onsite at customer location Automotive domain must. Experience in Embedded electronics or electrical side Job Functions / Responsibilities · Design, integration, and release...Remote work
HR Pundits
Dallas, TX1 day ago - ...business, agriculture, and the oil field in North Dakota, Texas, New Mexico, Oklahoma, and Wyoming. We are looking for a Level I Help Desk Technician to join our IT team and serve as the first point of contact for our employees across all locations. This is a hands-on...Weekly payTemporary workWork at officeImmediate startRemote workNight shift
$31 - $41 per hour
...HRIS Analyst I Department: Human Resources – Payroll / Benefits FLSA Status: Hourly... ...Provide professional and timely customer service to employees regarding payroll and benefits... ...professionalism and integrity. Qualifications ~1 –3 years of experience working with HRIS...Hourly payWork at officePrimeSource Building Products
Irving, TX4 days ago- ...offboarding employees, maintaining IT systems, and troubleshooting various issues across multiple locations. Ideal candidates will have 1-3 years of IT support experience, strong skills in Windows and macOS troubleshooting, and familiarity with Google Workspace and...
- ...incidents. Emphasis is placed on clear communication and customer service. The role focuses on resolving straightforward issues, with a... ...science program or has relevant support center experience Minimum 1 year of technical customer service or equivalent training...Work at officeRemote workFlexible hoursShift workWeekend workAfternoon shift
Forvis Mazars
Dallas, TX11 days ago - ...the United States and Canada, PacLease provides customized full-service lease, rental, and contract maintenance programs designed to meet... ...time Diesel Truck Technician / Mechanic for PACCAR Leasing! $1,000 sign-on bonus to purchase tools. $250 annually to purchase...Full timeContract workRelocation packageDay shiftAfternoon shift
PACCAR
Dallas, TX1 day ago $18 - $32 per hour
...Job Description Schwartz Electric Inc. is looking for Level 1,2,3 and 4 Central Office Technician to build our expansion. Pay... ...Wireless Telecommunications Construction Company. Providing outstanding service for over 22 years, we are looking to add skilled, qualified, and...Hourly payWork at officeSchwartz Electric Co
Dallas, TX1 day ago- ...Job Title TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every... ...mathematics Class C (Texas) or equivalent required Level 1 Technicians will be responsible for obtaining and maintaining several...Full timeWork at officeLocal area
TAS Environmental Services, L.P.
Dallas, TX2 days ago $22 - $30 per hour
...Knighted is a leader in gaming and entertainment, built on 30 years of experience and a people-first mindset. As the #1 player services provider, we're growing fast and raising the bar in every market we enter. Our mission is simple: we win together. We believe success...Work at officeLocal areaRemote workFlexible hoursKnighted Ventures
Dallas, TX9 hours ago$30 per hour
...Overview Workforce Opportunity Services (WOS) is a leading 501(c)(3) nonprofit dedicated... ...technical issues that cannot be resolved by Tier 1 or Tier 2 agents. Candidate must possess... ...a Tier 2 or Tier 3 level in a MSP Service Desk environment. Technical Expertise:...Full timeWork at officeLocal areaImmediate startRemote workShift workWorkforce Opportunity Services
Dallas, TX4 days ago$40k - $45k
...Qualifications: ~ Associates Degree in a relevant field and 1+ years of experience ~ OR 3+ years of equivalent work experience... ...~2+ years of Networking Experience ~2+ years of customer service experience ****Schedule is subject to business needs and availability...Work experience placementRemote workRelocationWeekend workMotorola Solutions
Dallas, TX4 days ago- ...End User Support Analyst – I Duration: 12 Months+ (Good possibility of extension) Location... ...remote Targeted Years of Experience: 1-3 years Entry Level Responsibilities:... ...Provide exceptional customer service via phone and email as necessary. MUST...Remote workWeekend workAfternoon shift2 days per week
Artech
Dallas, TX16 days ago $45k - $60k
...wants to talk to you! We are a Managed Service Provider building a team in the Dallas area... .... Flexible environment where you work 1 day per week in our office and home office... ...of incoming requests to the service desk via telephone, web portal, and email to ensure...Work experience placementWork at officeLocal areaRemote workWork from homeHome officeFlexible hours1 day per weekTeamLogic IT
Farmers Branch, TX1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Service Desk Analyst 1. Be the first to apply!
Related searches
- technical support associate Dallas, TX
- decision support analyst Dallas, TX
- desktop support analyst Dallas, TX
- senior technical analyst Dallas, TX
- user support analyst Dallas, TX
- customer support technician Dallas, TX
- technical support analyst Dallas, TX
- support analyst Dallas, TX
- tech assistant Dallas, TX
- technical support specialist Dallas, TX