Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Hospitality and Guest Experience Manager

$75k - $80k

Morrison Living

Job Description

Job Description

Salary: $75,000 - $80,000

Other Forms of Compensation: Benefits offered ​

 

 

Driven by our passion in the pursuit of hospitality and culinary excellence, Morrison Living has built community through dining experiences for over a century. Embedded in our culture, we deliver exceptional service and aim to be the best part of someone’s day. The commitment of our team members to these core principles makes us an industry leader and an employer of choice for hospitality professionals.

Everything we do means more when it’s served with care. The exceptional care and culinary artistry of our team members is nurtured by training, developing, and recognizing our greatest asset – our people. This approach makes the Morrison Living difference. Join us and discover how we build community one meal at a time.

JOB SUMMARY:

The Hospitality and Guest Experience Manager , reporting directly to the Dining Services Director, holds duties related to assisting with day to day operations in a senior living community. The position entails a need for excellent communication skills; ability to multi-task, strong team leadership and ensures superior food and beverage quality and strong customer service skills. HOSPITALTY Mindset is a must!

Key Responsibilities:  

  • Schedules, trains, manages, and develops staff
  • Manages budget and inventory
  • Assists with catering events 
  • Establishes beverage program and seasonal specials

Preferred Qualifications:  

  • Experience managing others - Strong Communicator and demonstrated by ability to interact successfully with a variety of people
  • Excellent computer skills, self-motivation, excellent planning skills and able to make timely and competent decisions
  • Ability to keep track of large inventories and budgets
  • Have a quick grasp on what needs to be done and demonstrates a desire to lead
  • Creativity while not overseeing the attention to detail
  • Working knowledge of the business as well as has knowledge of the market
  • Prefer a college degree and management experience

 

Job Summary

Apply to Morrison Living today!

Morrison Living is a member of Compass Group USA

Click here to Learn More about the Compass Story

 

Associates at Morrison Living are offered many fantastic benefits.

 

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

 

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

-usa.com/wp- content/uploads/2023/08/2023_WageTransparency_MorrisonLiving.pdf

 

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Certain positions may require Florida Level 2 background screening. Details:

Applications are accepted on an ongoing basis.

Morrison Living maintains a drug-free workplace.

 

Req ID: 1577950

Morrison Living 

JON DAVIS 

[[req_classification]]

Vacancy posted 20 days ago
Similar jobs that could be interesting for youBased on the Hospitality and Guest Experience Manager in Indianapolis, IN vacancy
  •  ...Hospitality Manager Pins Mechanical Co. is a social gathering destination where old-school entertainment...  ...bring people together for fun, memorable experiences. We are seeking a hands-on Hospitality Manager to oversee the guest experience on the floor and manage daily... 
    Suggested
    Flexible hours
    Shift work

    Pins Mechanical Co.

    Indianapolis, IN
    1 day ago
  • $20 - $25 per hour

     ...General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and...  ...Responsibilities: Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities... 
    Suggested
    Hourly pay
    Worldwide
    Shift work

    JCPenney

    Indianapolis, IN
    3 days ago
  •  ...winner. Learn more at AllworthFinancial.com. The Head of Client Experience owns the firmwide strategy for how clients experience Allworth...  ...& Growth Programs functions. Partner with Practice Management to train and support teams on CX standards, and with field champions... 
    Suggested
    Full time
    Contract work
    Part time
    Internship
    Work at office
    Flexible hours

    Allworth Financial

    Indianapolis, IN
    1 day ago
  • $98.5k - $172.7k

     ..., Dallas, Philadelphia, Kennesaw)OVERVIEWThe Customer Success Manager, User Engagement is a senior individual contributor position responsible...  ...based on market insights.Ensure consistent customer experience across engagement channels and touchpoints.Demonstrate ownership... 
    Suggested
    Full time
    Traineeship
    Work at office

    Wolters Kluwer

    Indianapolis, IN
    3 days ago
  • $98.5k - $172.7k

     ...Philadelphia, Kennesaw) OVERVIEWThe Customer Success Engagement Manager plays a lead role in managing and driving customer value...  ...degree in related field, specialized training, or equivalent work experience. Experience: 4+ years of experience in Customer Success, Account... 
    Suggested
    Full time
    Work experience placement
    Work at office

    Wolters Kluwer

    Indianapolis, IN
    1 day ago
  • $93.1k - $172.9k

    Job DescriptionAs a Customer Success Manager focused on direct tax, you will translate complex...  ...if you have:8+ years of professional experience, with a minimum of 3 years’ experience...  ...following additional benefits: optional hospital, accident and sickness insurance paid 10... 
    Full time
    Local area
    Remote work
    Flexible hours

    Thomson Reuters

    Indianapolis, IN
    5 days ago
  •  ...National Account Manager – Foodservice | Bars & Restaurants Location: Carmel, Indiana...  ...bars and restaurants, convenience, hospitality, coffee, office coffee service/office coffee...  ...preferred or equivalent relevant experience. ~5–10 years of national account foodservice... 
    Full time
    Work at office

    Heartland Food Products Group

    Indianapolis, IN
    2 days ago
  •  ...Client Success Manager Valve+Meter is in search of a Client Success Manager who is equal parts strategic thinker, team player, and...  ...What We're Looking For: We're not just looking for experience—we're hiring for mindset. Our ideal Marketing Manager embodies... 
    Casual work
    Work at office
    Remote work
    Shift work

    Valve And Meter

    Indianapolis, IN
    22 hours ago
  • $83k - $112.05k

     ...doing! Job Description Summary: Senior Customer Success Manager, Enterprise Growth The Senior Customer Success Manager (CSM...  ...product strategy, service improvements, and the overall customer experience. Analyze product usage, business objectives, and desired... 
    Full time
    Remote work
    Worldwide

    Rocket Software

    Indianapolis, IN
    3 days ago
  •  ...Customer Success Manager (Implementation Lead) PAXAFE is a pharmaceutical logistics orchestration & decision intelligence SaaS platform...  ...teams. Who We're Looking For ~6-15 years of experience in Project Management, Customer Success, or Implementation roles... 
    Remote work
    Worldwide

    PAXAFE

    Indianapolis, IN
    22 hours ago
  • $100k - $140k

     ...Customer Success Manager BillingPlatform is an industry-leading, fast-growing SaaS company. Our award-winning, cloud-based revenue...  ...Salesforce and ChurnZero. Qualifications 4+ years of customer-facing experience in B2B SaaS, including at least 2 years in Customer Success or... 
    Contract work
    Local area
    Immediate start
    Remote work
    Home office

    Jobrapido

    Indianapolis, IN
    9 hours ago
  • $73.8k - $218.8k

     ...levels. You are proactive, highly organized, and comfortable managing multiple priorities in a fast-paced environment while using data...  ...Services, and Support to deliver an outstanding customer experience and contribute to customer retention and growth. The Work:... 
    Live in
    Work at office
    Local area

    Accenture

    Carmel, IN
    2 days ago
  • $250k

     ...Job Overview: The Senior Customer Success Manager (Sr. CSM) is a key member of Exostar’s Go-To-Market team. In this role, you will partner closely with customers to deliver outstanding experiences, ensure they realize maximum value from the Exostar platform, and help... 
    Remote work
    Flexible hours

    Jobrapido

    Indianapolis, IN
    22 hours ago
  • $1,625 per month

     ...Customer Success Manager The Customer Success Manager (CSM) exists to maximize the long-term value of Renovia's strategic customer...  ...Marketing, and the customer, the CSM ensures every strategy account experiences one coordinated Renovia while driving customer health,... 
    For subcontractor

    Renovia

    Indianapolis, IN
    4 days ago
  • $48.87k - $50k

     ...Communities to Transform Lives.” POSITION OVERVIEW The Customer Experience Manager leads efforts to create exceptional experiences for...  ...leadership, property management, assistant management, or a hospitality-related role with direct reports. Be a self-starter with a... 
    Temporary work
    Work at office

    Birge & Held Group LLC

    Indianapolis, IN
    4 days ago
  •  ...Head of Client Experience About the Company Travel company delivering exceptional...  ...those with a background in the travel, hospitality, or related industries. The role requires...  ...record in leading service operations, managing escalated customer concerns, and a strong... 
    Remote work

    Confidential

    Indianapolis, IN
    2 days ago
  •  ...to sell the company's Commercial Pest Management Services and Products to new and existing...  ...spectrum of market segments including hospitality, food & beverage processing, healthcare...  ...communication skills Preferred two years of experience in Business to Business sales — in fact... 
    Full time
    Part time
    Local area
    Immediate start

    Terminix (Copesan)

    Indianapolis, IN
    3 days ago
  •  ...CommuniCare Advantage is currently recruiting a Partner Success Manager for our Medicare Advantage health plan. Key...  ...industry with an understanding of nursing home operations ~ Experience in a client facing role ~ Willingness to travel to partner sites... 
    Night shift

    Forestville Healthcare Center

    Indianapolis, IN
    22 hours ago
  • $15k

     ...technology and service for over 45 years. The Sales + Customer Success Manager drives Trails End growth by converting new Scouting Units,...  ...marketing, or a related field preferred. ~5+ years of sales experience with a track record of results. ~ Action-oriented, results-... 
    Work at office
    Flexible hours

    Weaver Fundraising

    Fishers, IN
    3 days ago
  • $54k - $65k

     ...767 Job Category Rooms & Guest Services Operations Location...  ...? N Position Type Management Pay Range: $54,000 - $65...  ...independent franchisee, Aimbridge Hospitality . The franchisee is a...  ...at the center of the guest experience, leading a talented team, solving... 
    Daily paid
    Full time
    Temporary work
    Remote work
    Shift work

    Marriott

    Indianapolis, IN
    1 day ago
  • $112.3k - $143.6k

     ...Role Driivz is looking for a Technical Customer Success Manager (Technical CSM) to own and develop relationships with strategic...  ...integrations, and long-term growth. The ideal candidate has experience managing large enterprise accounts and significant ARR, is... 
    Local area
    Remote work

    Vontier

    Indianapolis, IN
    22 hours ago
  • Senior Customer Success Manager 104,000 to 183,000 a year to Full-time Locations: Indiana, USA, Missouri, USA, Texas, USA, South Carolina...  ...Locations time type Full time Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations... 
    Full time
    Work from home
    Worldwide
    Flexible hours

    Private Company

    Indianapolis, IN
    a month ago
  •  ...At our growing, Indianapolis-based technology, data, and management consulting firm, you’ll be exposed to the latest industry trends...  ...it is extremely important that all Client Success Manager have experience on complex technology projects and understand the kinds of complexities... 
    Contract work
    Relocation

    Resultant

    Indianapolis, IN
    6 days ago
  • $500 per month

    Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and...  ...hospitality career or bringing years of experience, you\'ll find opportunities to...  .... Our commitment to associates, guests, owners, and the communities we serve... 
    Work at office
    Relocation package
    Flexible hours
    Shift work
    Night shift

    Pyramid Global Hospitality

    Carmel, IN
    1 day ago
  •  ...Traveling Construction Project Manager Office Location: 601 First Street NW, Grand...  ...mind, some construction estimating experience, and strong organizational skills. The...  ...educational, industrial, health + well-being, hospitality, multi-unit and retail markets. From... 
    Full time
    Contract work
    For contractors
    For subcontractor
    Work at office
    Local area
    Flexible hours

    Rockford

    Indianapolis, IN
    1 day ago
  •  ...making patient care safer and smarter for all. Customer Success Manager II (Remote) Why Join Omnicell? As a Customer Success Manager...  ...of their business needs to deliver a best-in-class customer experience. Leverage data-driven insights to craft and present compelling... 
    Remote work
    Worldwide

    Omnicell

    Indianapolis, IN
    22 hours ago
  • $90k

     ...This Role Exists We're growing fast and need a Customer Success Manager who treats their book of business like a mini startup. You'll...  ...Proven track record of driving outcomes that lead to revenue Experience beating retention and expansion targets Confident in ROI... 
    Full time
    Local area
    Remote work
    Flexible hours

    GaggleAMP

    Indianapolis, IN
    3 days ago
  •  ...Overview Customer Success Manager, Digital Touch | Customer Success | North America | Remote RLDatix (RLD) is on a mission to...  ..., webinars, and lifecycle programs to drive scalable customer experiences across large account portfolios Monitor client health, satisfaction... 
    Remote work

    RLDatix North America

    Carmel, IN
    2 days ago
  •  ...and customer health scores, and demonstrating P&L awareness in managing the team. The Senior Director will also be tasked with team...  ...leadership forums. Applicants must have a minimum of 8 years' experience in customer success, account management, or related functions,... 

    Confidential

    Indianapolis, IN
    2 days ago
  • $45k - $65k

     ...Job TitleRetail Guest Experience Sales SpecialistJob OverviewOur Retail Guest Experience Sales Specialists are a driving force behind Bob...  ...design and interior décorExperience with customer relationship management tools or systemsWho We AreAt Bob’s, we have fun, we love... 
    Hourly pay
    Full time
    Part time
    Local area
    Flexible hours
    Afternoon shift

    Bob's Discount Furniture

    Indianapolis, IN
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Hospitality and Guest Experience Manager. Be the first to apply!