Office Administrator

The Office Administrator is responsible for supporting the daily operations of the West Des Moines office by maintaining an appropriate work environment, managing third party vendors that provide service for the office, managing office supplies, incoming/outgoing packages and mail and answering phone calls.
RESPONSIBILITIES
Works closely with third party vendors who provide support to the office
Answering incoming phone calls, emails, and mail from customers, business partners, and regulators and directing them to relevant staff
Work with maintenance companies to keep the office clean and safe and ensure all aspects remain in good working order
Receive, open and sort mail to the appropriate party
Track and replace office supplies as necessary
Maintain a professional front desk appearance
Greet anyone coming into the office and direct visitors to the appropriate person
Monitor office security by maintaining a visitor log for guests to sign in and out
Help other employees complete projects as necessary
Be familiar with department managers to help coordinate customer issues
Escalate any issues within the office to upper management
QUALIFICATIONS
High School diploma or equivalent
Associate or Bachelor’s degree in related or comparable field preferred. An equivalent combination of education and experience may be considered
A minimum of 2-3 years office experience in an office setting preferred
KNOWLEDGE AND SKILLS
Strong written and verbal communication skills to produce reports, assign tasks, accept instructions, and communicate with external parties
Strong and proven organizational skills and the ability to multitask to complete a wide variety of tasks
Flexibility to adjust to new tasks should company or office needs change
Strong interpersonal skills to interact positively and professional with all levels of employees
Immense attention to detail to ensure tasks are completed thoroughly, accurately, and timely
Able to design and execute new accounting processes and internal controls
Problem solving, organizational, time management and communications skills
Understand Microsoft Office products (Outlook, Word, Excel)