Business Analyst/Scrum Master

Job Responsibilities:

Support the delivery of complex projects within Global Payments & Trade, from intake and demand management, through to benefits realization

Analyze business needs and develop business solutions to improve efficiency and effectiveness

Work closely with stakeholders to understand their needs and translate them into actionable requirements

Develop current and target state operating models to support process and organizational transformation

Support the transformation strategy and roadmap, and deliver on business case and OKRs, for Global Payments & Trade

Collaborates on enterprise transformation projects to ensure they are aligned with the TS strategy and objectives

Controls initiatives, enlists the work of senior managers and staff

Deliver quality business solutions within agreed timescales and budgets

Works with CAO, Risk and Compliance to support controls and process enhancements

Support testing of new capabilities, and user testing

Support roll out of new functionality to global users

Required Skills/Experience:

Bachelor's degree in Finance, Business, Computer Science, or a related field; MBA or relevant advanced degree is desirable

10+ years of experience in Business analysis and process design, preferably within the Payments business or fintech industry

Experience gathering information from multiple sources to create current and target state business process models

Experience gathering requirements for build of new workflows

Capable of proactively identifying core problems or opportunities within business processes

Deep understanding of customer needs and a commitment to delivering exceptional user experiences

Excellent communication and analytical skills

Experience operating within agile framework with technology and design partners