Patient Services Coordinator - Nursing Resource Pool

The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." MD Anderson's mission is to eliminate cancer in Texas, the nation and the world through exceptional programs that integrate patient care, research and prevention.

The Nursing Resource Pool serves the acute care needs of medical, surgical and hematological oncology patients from pediatric to adult and serves as the float pool to meet daily acute care staffing needs.

The ideal candidate must have a high school diploma or equivalent and three years of recent work experience. Prefer at least one year of recent patient care experience.

The department is currently recruiting staff for both shifts:
Dayshift: 2-12/hour shifts from 0645-1915 and 0645-1515
Nightshift: 2-12/hour shifts from 1845-0715 and 2245-0715 with rotating weekends and holidays.

Hourly breakdown of salary range based on a 36-hour work week:
Minimum $19.23/hour | Midpoint $24.03/hour | Maximum $28.85/hour

MD Anderson Offers Our Employees:
• Paid employee medical benefits (zero premium) starting on the first day for employees working 30+ hours per week
• Group Dental, Vision, Life, AD&D, and Disability coverage
• Paid Time Off (PTO) and Extended Illness Bank (EIB) paid leave accruals
• Paid institutional holidays, wellness leave, childcare leave, and other paid leave programs
• Tuition Assistance Program after six months of service
• Teachers Retirement System defined-benefit pension plan and two voluntary retirement plans
• Employer-paid life, AD&D, and illness-related reduced salary pay program
• Health Savings Account and Dependent Care Reimbursement flexible spending accounts
• Fertility benefits
• State of Texas longevity pay
• Extensive wellness, recognition, fitness, employee health programs, and employee resource groups

The University of Texas MD Anderson Cancer Center is ranked the nation's top hospital for cancer care by U.S. News & World Report's "Best Hospitals." Our mission is to eliminate cancer in Texas, the nation, and the world through exceptional programs that integrate patient care, research, and prevention.

Summary:
The primary purpose of the Patient Services Coordinator position is to provide and coordinate all tasks associated with patient services within an ambulatory setting; including but not limited to patient scheduling, physician &clinic template maintenance, expediting clinic flow, obtaining vital signs and preparing exam rooms, processing the accurate completion of all charge capture activities, assisting in the identification and authorization of managed care patients, and all other tasks as delegated by the Center Director.

Key Responsibilities
Schedules provider appointments, diagnostic tests, procedures, and treatments.
Prepares and maintains daily appointment templates and/or patient records in One Connect.
Communicates all pertinent information to families, physicians, team members, and other patient care areas.
Prepares patient materials and documentation according to established procedures.
Collects co-payments and validates patient insurance and demographics.
Updates payment and patient information Reconciles One Connect cash drawer on a daily basis.
Performs validation of the Medicare Secondary Payer Questionnaire (MSPQ).
Ensures coordination of benefits and assignment of Hospital Account Record (HAR).
Follows standard operating procedures for the institution and center.
Protects the security and confidentiality of patient information at all times.

EDUCATION

• Required: High School Diploma or Equivalent
• Preferred: Associate's Degree

WORK EXPERIENCE

• Required: 3 years Relevant work experience. or
• : Additional education may be substituted for required experience on a one-to-one basis.

OTHER REQUIREMENTS: Must pass pre-employment skills test as required and administered by Human Resources.

The University of Texas MD Anderson Cancer Center offers excellent benefits , including medical, dental, paid time off , retirement , tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.

Additional Information

• Requisition ID: 181254
• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Day/Evening, Evening/Night, Rotating, Weekends
• Minimum Salary: US Dollar (USD) 40,000
• Midpoint Salary: US Dollar (USD) 50,000
• Maximum Salary : US Dollar (USD) 60,000
• FLSA: non-exempt and eligible for overtime pay
• Fund Type: Hard
• Work Location: Onsite
• Pivotal Position: No
• Referral Bonus Available?: No
• Relocation Assistance Available?: No

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