Wholesale Loan Operations Specialist - onsite, Birmingham, Atlanta or Winter Park

Job Title

Supports the day-to-day operational administrative functions for Synovus Wholesale Bank division to ensure accuracy and efficiency in the relationships with Relationship Managers, Credit team members, customers and other related parties. Follows established procedures in review of internal/external documentation and deal structure of specialized loans. Coordinates with various internal departments to ensure proper procedures, account maintenance, and monitoring. Works with internal and external clients and consistently maintains a high level of client service.

Coordinates with the Deal Team for successful close of new transactions. Reviews loan documents to ensure documentation is approved and in compliance with Loan Approval Form (LAF). Establishes and monitors loans on FIS.

Analyzes credit agreement for establishment of new loan set-ups in accordance with the loan documentation. Monitors and processes all fees, principal, interest, rate changes, Letter of Credit issuances, L/C draws, modifications, releases, and waivers, over the life of the loan.

Establishes and monitors loans in FIS, maintaining detailed spreadsheet for monthly reporting to members of senior management. Processes all incoming principal and interest payments, reconciling the loan control general ledger account.

Investigates and reconciles discrepancies. Resolves and/or escalates irregular transactions or missing data as needed. Performs reconciliation of Loan Control, coordinating with the reconciliations department as appropriate for clearing related open items.

Initiates and releases wires in accordance with appropriate approval request process and wire policy. Verifies completeness and accuracy of final closing package. Coordinates and monitors various scheduled activities for imaging and exception reporting.

Serves as liaison with Relationship Managers, Finance, Recon Dept, IT, and Wholesale Bank Loan Operations as necessary to furnish a professional and high-quality processing service. Monitors reports for past due items, exceptions, and discrepancies. Resolves identified items with Relationship Managers when appropriate.

Maintains knowledge of current lending policies, procedures and regulations. Attends and completes all required training. Assists in supporting management during internal/external examinations of the specialized lending group loan portfolio, ensuring compliance with internal and external regulatory requirements.

Provides input to help identify workflow/internal control inefficiencies and ideas to make the day-to-day processes more efficient and cost effective. Assists with operating procedures update. Cross train with other team members within the Wholesale Bank as required. Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion. Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Synovus is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education: High School diploma or equivalent

Minimum Experience: Three years of commercial banking operations/administrative support experience including experience with loan payments and funding mechanisms and at least two years of loan operations experience with a good understanding of direct and syndicated loans, including loan structure, execution and maintenance.

Required Knowledge, Skills, & Abilities: Working knowledge of commercial and syndicated loan standard operating procedures, regulatory policies, terminology, methodology, concepts, and applications. General understanding of finance and accounting. Proficient with all department specific databases and systems. Ability to handle multiple priorities and meet daily process deadlines. Attention to detail relating to day-to-day operations. Excellent written and oral communication skills and professionalism. Proficiency using Microsoft Office software products.

Preferred Knowledge, Skills, & Abilities: Two years of college