11882 - Program Support Specialist 3

Program Support Specialist

Actalent is currently seeking a qualified Program Support Specialist for a position in Vancouver, WA. This Program Support Specialist position will provide direct program support and assistance to Bonneville Power Administration (BPA's) Operations Monitor, Analyze, and Process (JOM) organization, within the Operational Services (JO), Tier 3 group, and the Operational Technology Services (J) Tier 2 parent org. This position will assist JO with the implementation and support of the following services provided by the Process Support and Management (PSM) program: Security Privilege Coordinator (SPC) services for physical and cyber access, quarterly reviews, maintenance of cyber and physical access databases; purchasing and procurement support, equipment asset management, Control Center cyber asset and equipment inventory; operational support of JO programs and regular compliance standards; data and document management, including management of a controlled directory of documents. This position coordinates the implementation and execution of regular compliance standards from North American Electric Reliability Corporation (NERC), Department of Energy (DOE), Western Electricity Coordinating Council (WECC) and other governing agencies and organizations.

Responsibilities

• Draft and validate Statements of Work for service contracts and complex master contracts.
• Process Control Center contract and material orders, handling substantial hardware and software orders.
• Request estimates and quotes from vendors for material orders purchased via P-card.
• Engage with project managers and subject matter experts to obtain detailed contract specifications.
• Collaborate with BPA IT, Operational Technology, and the Control Center Procurement Team to develop best practices.
• Work with PMs, SMEs, CORs, and COs on product consultations regarding procurement requirements.
• Maintain and support the Operational Technology Procurement SharePoint site for contract compliance updates.
• Coordinate the implementation and execution of compliance standards from NERC, DOE, and WECC.
• Participate in Incident Reviews and Rapid Response Team meetings, providing factual information.
• Assist in developing and improving reporting tools for compliance certification.
• Perform fact-finding and data collection for periodic audits and maintain documentation of processes.
• Process all requests for cyber, physical, or logical access within NERC CIP standards.
• Coordinate equipment inventory management and disposal with BPA staff.
• Manage data entry, database maintenance, and reporting using various resources.
• Maintain the library publishing process, ensuring timely documentation and adherence to Information Protection rules.

Qualifications

• A degree in Business Administration, Business Management, Computer Science, Engineering (or closely related field) is preferred. A Business, Legal or Engineering background is strongly preferred.
• With an applicable Bachelor's degree, 8 years of experience is required.
• With an applicable Associates degree, 10 years of experience is required.
• Without an applicable degree, 12 years of experience is required.
• Experience should be consistent with the specific requirements of program/project coordination/control and progressively more technical in nature.
• Expert proficiency in automated data systems to include SharePoint and Visio and a high degree of efficiency in technical dynamics of software output (e.g. use of advanced printing such as to plotters, capabilities of cross-software embedding for purposes of presentations, technical webinars, etc.).

Job Type & Location

This is a Contract position based out of Vancouver, WA.

Pay and Benefits

The pay range for this position is $43.00 - $48.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Vancouver,WA.

Application Deadline

This position is anticipated to close on Apr 14, 2026.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I is embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

Actalent is an equal opportunity employer.

About Actalent

Actalent is a global leader in engineering and sciences services. For more than 40 years, we've helped visionary companies advance their goals. Headquartered in the United States, our teams span 150 offices across North America, EMEA, and APAC—with four delivery centers in India led by 1,000+ extraordinary employees who connect their passion with purpose every day.

Our Bangalore, Hyderabad, Pune, and Chennai delivery centers are hubs of engineering expertise, with core capabilities in mechanical and electrical engineering, systems and software, and manufacturing engineering. Our teams deliver work across multiple industries including transportation, consumer and industrial products, and life sciences. We serve more than 4,500 clients, including many Fortune 500 brands. Learn more about how we can work together at actalentservices.com.