Senior Client Project Manager

Senior Client Project Manager (Sr. CPM)

At Kindeva – Lexington, KY, we're not just making products – we're manufacturing life-saving nasal spray medications that make a difference. The impact you will make: Join a rapidly expanding pharmaceutical CDMO where your expertise will directly enhance client engagement, product lifecycle management, and operational excellence. As a Senior Client Project Manager (Sr. CPM), you will serve as the primary point of contact for a portfolio of CDMO clients. Working cross-functionally with Quality and Technical Process Engineering teams, you will drive client satisfaction, business growth, and operational alignment throughout the product lifecycle.

Growth opportunity: Our Lexington facility is experiencing exponential growth, offering exceptional opportunities for professional development and advancement. Join us during this exciting expansion phase and grow your career while contributing to meaningful healthcare solutions.

Responsibilities:

• Client Engagement & Governance
• Execute and manage the client engagement model, including governance structure, operational communications, and business performance reviews
• Manage routine client communication, escalation, and notifications to ensure transparency and alignment
• Serve as the primary interface between clients and Kindeva, ensuring the timely delivery of product and process information
• Operational Management
• Collaborate across Quality, Manufacturing, and Technical Operations to support client and product needs
• Organize and oversee product transfers to manufacturing
• Develop and maintain project trackers, schedules, process flows, and Gantt charts for kickoff and ongoing client projects
• Track and coordinate project change controls through completion
• Business Planning & Process Improvement
• Execute goals and accountabilities based on agreed-upon objectives and results
• Support operational and business planning, including forecasting, budgeting, and performance tracking
• Share best practices across functions and maintain standard operating procedures to ensure consistency and quality
• Review and execute process improvement initiatives to enhance client satisfaction and business efficiency
• Cross-Functional Collaboration
• Collaborate with other functional areas to achieve Client Portfolio & Relationship Management strategic objectives
• Notify line management and Quality leadership of potential issues or risks promptly
• Coordinate with Manufacturing Science & Technology (MST) to complete product forms and support manufacturing activities
• Professional Development
• Pursue continuous development, training, and workload management to strengthen professional and leadership capabilities

Qualifications:

Minimum Qualifications Required:

• BS in engineering/related degree or equivalent experience
• 5+ years of related experience with a Bachelor's degree; or 3 years with a Master's degree
• Previous work experience in GMP pharmaceutical manufacturing and technical transfers
• Working knowledge of cGMP, GAMP5, and regulatory requirements

Preferred Qualifications:

• Experience working with nasal spray products/devices or related drug-delivery technologies
• Strong technical and nontechnical communication skills
• Experience supporting client/regulatory audits and follow-up responses
• Extensive technical writing experience