Senior Technical Support Engineer
LexisNexis Risk Solutions
LexisNexis Risk Solutions is seeking a Support Analyst in New York, NY to provide advanced technical support for customer-reported issues. This role involves in-depth analysis and troubleshooting of complex technical problems to ensure service reliability and customer satisfaction. The ideal candidate will have a degree in Computer Science, experience in Application Support, and excellent technical and analytical skills. The position offers competitive compensation and benefits. #J-18808-Ljbffr
- ...Department: Engineering / Product Support / reporting to David Jacobus, Engineering Manager What This Role Is This is a more technically hands‑on role that owns escalated issues beyond what frontline support can handle. The engineer works directly with end users, Customer...SeniorPermanent employment
- Comtech Global, Inc is seeking a Technical Support Engineer in Pennsylvania to handle escalated issues beyond frontline support capabilities. The ideal candidate has over 2 years of experience in technical support, is comfortable diagnosing application issues using SQL...Senior
$79.47k - $105.96k
Axon Enterprise is seeking a Technical Support Engineer to support customers using the Axon 911 platform, ensuring reliability and performance. Responsibilities include troubleshooting technical issues, collaborating with internal teams, and improving support processes...Senior- Lumina Tech Group is looking for a Senior Technical Support Engineer in New York City or San Francisco. This role focuses on providing technical support for a sophisticated SaaS platform, acting as a bridge between customers and engineering. You will troubleshoot issues...Senior
- A semiconductor technology firm in Pennsylvania is seeking a Technical Support Product Engineer to provide advanced technical support across the Shellback product line. This role encompasses troubleshooting, training Field Service Engineers, and improving technical documentation...Senior
- Axon, based in New York, is looking for a Technical Support Engineer (Tier 2+) to enhance the Axon 911 platform. This role entails troubleshooting technical issues, collaborating with cross-functional teams, and ensuring operational excellence in a hybrid work setting....Senior
- Cognizant is seeking a Senior Consultant - Technical Support Engineer to deliver advanced technical support for enterprise backup and infrastructure platforms. You will diagnose complex issues, optimize performance, and ensure high availability across mission-critical...SeniorRemote work
- ...We are looking for a proactive, solutions‑driven Senior IT Support Engineer who thrives in fast‑paced environments, takes ownership, and elevates... ...ensure SLA compliance Mentor junior engineers and provide technical guidance Identify recurring issues and implement long‑term...SeniorWork at office
$128.4k - $165k
...The Role: We are looking for a Senior IT Engineer who will play a key role ensuring a frictionless, secure experience for our team members... ...environment, including the underlying server infrastructure that supports it Contribute to IT Engineering's GitHub repositories,...SeniorLocal area- ...banks and insurance companies, and we're looking for an IT Engineer in New York. About the role Join our rapidly growing... ...access provisioning (GSuite, core tools) and removal. Provide technical support to new hires during on-boarding. Asset Management:...SeniorWork at officeWorldwideHome office
$150k - $175k
...every Sunoer touches every day. As a Senior IT Engineer, you'll work with your teammates and the... ...where it makes sense. Scale IT support - write runbooks and knowledge articles... ...communication - you can translate complex technical concepts for a wide range of audiences...SeniorFull timeWork at officeLocal area$78k - $88k
Cognizant is looking for a Senior Deskside Support Engineer located in New York, NY. This role involves providing technical support for hardware and software issues, managing daily IT operations, and offering VIP support for executives. The ideal candidate must have 8-...Senior- Hyundai Autoever America is looking for a Sr. Service Desk Representative to serve as the first point of contact for technical support. This role involves troubleshooting and resolving IT issues, managing tickets through ITSM systems, and supporting various IT equipment...SeniorHourly pay
- EJ2 Communications, Inc. d/b/a Flashpoint is seeking a full-time remote Senior Customer Support Engineer to handle complex technical challenges. You will manage customer cases and provide crucial support for enterprise SaaS clients. Your role will involve troubleshooting...SeniorRemote jobFull time
- Astreya Partners, LLC is looking for an IT End User Support Specialist (L4) in New York City to provide exceptional technical support in a fast-paced environment. The role demands deep expertise in endpoint technologies and superior customer service skills, ensuring high...SeniorHourly pay
$80k - $120k
Halcyon Financial Technology, L.P. is hiring a Senior IT Support Engineer for the New York Metropolitan area. This full-time role requires 6+ years of technical support experience, particularly with executive-level users, in a fast-paced environment. The ideal candidate...SeniorFull time- Empower AI is looking for a Senior Computer User Support Specialist to provide IT support for the General Services Administration. This role involves processing trouble tickets and delivering technical assistance through various channels. The ideal candidate will have a...SeniorRemote job
- Jazz at Lincoln Center in New York seeks an IT Help Desk Technician II to provide advanced technical support within the IT team. Your expertise will be essential for resolving escalated issues and ensuring the performance of systems and applications. This role involves...Senior
- PaxeraHealth is seeking a Senior Customer Care professional to join their Implementation and... ...healthcare IT, particularly PACS, and offers a supportive training environment. Responsibilities include providing top-level technical support, resolving issues across healthcare...SeniorRemote job
$120k - $150k
...the role: We're looking for a new team member who can use their technical and customer service skills to impress our client's most... ...of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing...SeniorFull timeWork at officeRemote workVisa sponsorshipFlexible hoursWeekend workAfternoon shift- ...investors. About the Role We’re looking for a Scaled Support Specialist who lives at the intersection of deep technical troubleshooting and exceptional human... ...scripted helpdesk role. Our users are highly capable engineers building the next generation of AI applications,...SeniorRemote jobWork at office
- ...motivated and professional individual to join the Neverware Support team providing technical support to all our US and European Education and... ...with cross-functional teams to include Sales, Product, Engineering, Operations, etc. Support customers by responding within...Senior
- Insight Global is seeking an experienced IT Specialist (Tier 2/3) to support a leading asset management firm in New York. In this role, the individual will serve as the primary IT support contact, handling hardware, software, and network issues effectively. Applicants should...Senior
- A leading global financial services firm is seeking a technology support specialist to assist senior executives with IT-related issues. The role requires strong technical skills, excellent communication, and the ability to work independently in a fast-paced environment....Senior
$170k - $180k
...Visit davispolk.com. Position Summary The Senior Desktop Engineer will be heavily client focused leading Level 3 support, administration, and engineering of desktop systems... ...Success in this role requires both hands‑on technical expertise and the ability to contribute to...SeniorRemote work$30.12 - $50.19 per hour
...Astreya Partners, LLC is seeking a dedicated Technical Support Specialist to provide both on-site and remote IT support. The role requires extensive experience in resolving technical issues while ensuring top-tier customer service. Candidates should possess advanced technical...SeniorHourly payRemote work$80k - $120k
Halcyon Financial Technology is seeking a Senior IT Support Engineer in the New York Metropolitan area. This role focuses on providing high-level technical support for Microsoft 365 services, including Exchange Online and SharePoint. Candidates should have over 6 years...Senior$79.72k
IT Desktop Support Technician, Sr. (Senior Facility Desktop Supp Tech), Enterprise Infrastructure Join to apply for the IT Desktop Support Technician... ...and software Able to identify and resolve complex technical desktop problems. Be able to lift and move computers, printers...SeniorFull timeRemote workWork from home$160k - $180k
...Job Description Job Description SENIOR TECHNICAL SUPPORT ENGINEER Overview We are seeking a Senior Technical Support Engineer (5+ years' experience) to build a best-in-class technical support function from scratch at a rapidly scaling infrastructure startup....SeniorFull timeWork at officeRemote workRelocation packageFlexible hours$153.36k - $216.13k
...Job Title: IT Technology Services Senior Specialist Location: Newtown Square, PA Purpose... ...foreign equivalent in Computer Science, Engineering, Mathematics, or a related field and six... ...of the following: Analyzing customer technical requirements, coordinating ECS Delivery...Senior
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