Assistant Property Manager

Property Name: The Huxley How you'll make an impact Support and work with the Property Manager to ensure the overall operational and financial success of the community. Oversight and responsibility for all on‑site accounting functions. Collaborate with the Property Manager on the objectives for the community and how best to achieve its goals, such as occupancy, marketing, expense control, and delinquency. As the Assistant Property Manager, you’ll ensure that each resident and employee experience is in line with S2 Residential’s mission and core values. What you’ll do Lead by example on how to create an exemplary customer experience for all future and existing residents at the community. Exhibit the ability to resolve any prospect or resident related concerns or objections as they arise. Collect and account for all rents and other monies owed by applicants and residents. Collect all rent by the 5th of the month and continue collection efforts for overdue rent daily. Collect past‑due balances from former residents and manage debt‑collection company relationship. Conduct resident move‑out apartment inspections and complete deposit accounting. Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation. Follow‑up with all prospects via phone call and email. Process rental applications. Maintain a calendar of scheduled move‑ins, ensuring all move‑in appointments are completed and all apartments are inspected prior to day of move‑in. Ensure the community is open and ready for business at scheduled time daily with morning opening duties complete before 9am. Maintain relationships with vendors, residents, team members and associates on a professional level at all times. In the Property Manager’s absence, assist in monitoring staff for the successful operation of the community. Qualifications Two or more years of residential property management experience as an Assistant Property Manager. Demonstrated leadership potential. Consistently detail‑oriented. Strong organizational skills. Excellent written and verbal skills. Excellent listening skills and ability to understand goals. Creative and innovative thinking. Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) is a plus. Knowledge of ResMan is a plus. Complete understanding of Fair Housing and related laws such as the Fair Credit Reporting Act, Americans with Disabilities Act, Landlord‑Tenant Law, and OSHA Standards. Valid driver’s license and auto liability insurance required; reliable transportation necessary. Personal Qualities Positive attitude. Outstanding customer service – able to consistently surprise and delight our residents. True team player – willing to work and support at all levels. Hours of Operation 9:00a.m. – 6:00p.m., Monday‑Friday; 10:00a.m. – 5:00p.m., Saturday; closed, Sunday. The Assistant Property Manager must be able to work any of the seven days of the week, 52 weeks per year. Hours are subject to change based on the property’s needs and resident activities. Physical Demands Ability to climb up to four flights of stairs to access apartments. Ability to walk several acres to tour the community. Some lifting up to 25lbs. Ability to sit or stand for long periods. Benefits Competitive pay with bonuses. Medical, vision, and dental insurance. Company‑paid life insurance. 401(k) with immediate vesting. PTO & paid holidays. Professional or industry certification reimbursement. Employee referral program. Apartment rental discounts. Vacation reimbursement after 1 year of employment. Company‑sponsored events & team outings. Employee assistance program. Commissions – competitive structure to reward hard work. Training S2 Residential onboarding training program. Compliance training courses. Mentorship by peers. #J-18808-Ljbffr